Blue Screen "Your Device Ran Into a Problem"

Hi, this belongs in the specialised BSOD section of tenforums, where you will find instructions on using a tool you download to collect log files, necessary to support your post for someone to try to advise.

Del 80 said:

Without being to technical. is there a simple fix for this ?.....it's happened a couple of times now, last time it said "Stopcode Kernel Data Error".....this time it says "System Service Exception".....what's going on ?.....

I would say that your drive has a problem. Is it a HDD or a SSD?
Boot from a Win 10 installation drive.
At the Windows Setup screen, press Shift+F10 simultaneously to open a command line prompt. Type:
diskpart
list vol (take not of your Windows partition letter. It may not be C:)
exit
chkdsk X: /f (replace X with the Windows partition letter)

Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

chkdsk has limitations- and you won't be checking other partitions- and certainly not the whole of the drive.

For a more comprehensive check on the whole physical drive:
a. Create a bootable drive to run Seatools:
SeaTools | Support Seagate US

b. If you have or can create a live boot disk e.g. Hirens, Bob Omb's ... then you can boot your PC into a familiar Win 10 environment0- such disks/isos usually include a program such as Crystal Diskinfo- or you can get and run its portable version.

And thank you for your reply. It seems so- I'm not familiar with the tool personally.

Now you should run chkdsk as well... they look for different things.

Hello @Del 80,

Del 80 said:

Well, just ran CHKDSK.....it runs so fast that I couldn't see any problems......presumably if there ARE problems it will flag them up ?......

Copy & Paste > chkdsk %SystemDrive% into a CMD Prompt and press Enter.

The results will show in the Console.

Check the CHKDSK results above, especially for . . .

-> Bad file records processed.
-> Windows has checked the file system and found no problems.
-> No further action is required.
-> In bad Sectors.

I hope this helps.