Device manager

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  1. Posts : 52
    Windows 11 Pro for Workstations x64 (23H2)
       #1

    Device manager


    From this morning I can't access "Device manager" and "Manage".
    First picture is "Device manager". Second is "Manage".
    Attached Thumbnails Attached Thumbnails Device manager-screenshot-2021-05-13-170725.jpg   Device manager-screenshot-2021-05-13-170757.jpg  
      My Computer


  2. Posts : 2,487
    Windows 10 Home, 64-bit
       #2

    Do you have a System Restore point?

    Prior to today, when did you last successfully access Device Manager?
      My Computer


  3. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #3

    I suggest you access these items using these commands then report back if the same symptoms are seen:
    C:\Windows\System32\devmgmt.msc [Device manager]
    C:\Windows\System32\compmgmt.msc [Computer management] or C:\Windows\System32\diskmgmt.msc [if you meant Disk management instead]

    By the way,
    1 Your first diagram is one I have only ever seen [or heard reports of] when MS Office had a fault in referencing hyperlinks.
    2 Your second diagram seems to indicate a fault with the shortcut your are using to open Computer management rather than a fault with Computer management itself.

    Best of luck,
    Denis
      My Computer


  4. Posts : 52
    Windows 11 Pro for Workstations x64 (23H2)
    Thread Starter
       #4

    I can't open any administrative tool (Event Viewer, Group policies, Local Policies, Services,etc, etc, etc.).
      My Computer


  5. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #5

    Hello @uco73,

    As a start, please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.

    IMPORTANT:

    • It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10

    • If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.

    • DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
      If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
      If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    • When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [8] In your post, click the Hashtag icon #.
    [9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.

    NOTE:

    If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.log"
    

    • This will create a SFC_Details.log file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] tags . . .

    [1] Open the SFC_Details.log file in Notepad.
    [2] Press the Ctrl + A keys together.
    [3] Press the Ctrl + C keys together.
    [4] In your post, click the Hashtag icon #.
    [5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

    I am sure that someone will be able to look at it for you.



    I hope this helps.
      My Computer


  6. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #6

    uco73 said:
    I can't open any administrative tool (Event Viewer, Group policies, Local Policies, Services,etc, etc, etc.).
    Please explain exactly what happens when you try. Use this as the test command
    Code:
    C:\Windows\System32\devmgmt.msc
    Denis
      My Computer


  7. Posts : 52
    Windows 11 Pro for Workstations x64 (23H2)
    Thread Starter
       #7

    Try3 said:
    Please explain exactly what happens when you try. Use this as the test command
    Code:
    C:\Windows\System32\devmgmt.msc
    Denis
    Same problem. Picture 1
      My Computer


  8. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #8

    I have never seen this before. I will not be able to help you.

    I have searched but nothing I have found seems particularly reliable.

    The Solution 1 in Solved: This Operation Has Been Cancelled Due to Restrictions In Effect on This Computer seems sensible but I have never seen that forum before.

    Best of luck,
    Denis
      My Computer


  9. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    uco73,

    The CBS.log that you entered as text slowed down loading this thread so much that it had become unusable [it required almost 1GB RAM to load the page in my Firefox browser]. The post has been deleted by a forum moderator at my suggestion.

    You might wish to store the CBS.log in zipped form online somewhere [such as OneDrive] and just post a link to it if you believe that analysis of the CBS.log will assist you. I have never seen anybody analyse any CBS.log records other than the very short extracts that are possible for SFC results.



    I continued to look around on the subject of your problem and the only additional article I have found is looking at different circumstances. It does not seem relevant until its diagram at the end - it assigns blame on an improper Policy setting. So I thought you might want to see it if only to check that you do not have that policy set [I don't think you do because I think you'd be reporting other symptoms as well].
    This operation has been cancelled due to restrictions in effect on this computer - Citrix

    I have seen the error message you posted [your first diagram] many times but always in relation to trying to open a hyperlink from an old version of an MS Office application so I do not think any of the methods relating to that [alterations to .htm handling] are of any use to you at all.

    So that link in post #8 looks to me to be your best bet. Do post back with the results so that other users can benefit from your experience.

    Best of luck,
    Denis
      My Computer


  10. Posts : 52
    Windows 11 Pro for Workstations x64 (23H2)
    Thread Starter
       #10

    I found solution.
    Go to REGEDIT and find
    \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    and delete the key called DisallowRun

    Than go to GROUP POLICY and find
    1. Open Local Group Policy Editor by clicking Start and typing gpedit.msc.
    2. Expand User Configuration.
    3. Expand Administrative Templates.
    4. Expand System
    5. On the right-hand side locate a setting called Don’t run specified Windows applications. Double-click that setting and change it to Not Configured.

    This is how I fixed my problem.
      My Computer


 

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