small pauses/freezes

Hello

Ive think my Laptop with windows 10 got hiccup
But only during playing games or use Blender

Example on 2002 game The Elder Scrolls III Morrowind game
Game works very well(Its old game soo?) but sometimes freezes and then play normal again
Ive tried other games and same problem.

I restart my laptop and problem still persists, What do I have to do to fix this problem?

dalchina said:

There must be a clue in some change that occurred - originally about 'two weeks' before this started.

Do you have a disk image from that time- do you use disk imaging? So often recommended here so you can go back to a previously good state- restore your system to a new disk or even PC- have a full backup... e.g. Macrium Reflect (free).

Did you connect new hardware, install anything new, make any changes, receive updates..?

By way of a random experiment, create a new user for test purposes, log in as that user, and see if you see the same thing.

zinou said:

This is a good progress!

Latencymon can show some DPC problems, but it can be normal to have some high DPCs when the system is under stress. It's ok to have DPCs but not have them running on the CPU for a long time!

So do a test, run a video and see if you notice any gliches or audio pops. if so record a trace with WPR.
If not you can consider your problem temporarely fixed with this earlier deriver version.

i may have been a bit premature thinking the older GPU driver had sorted the problem, it hadnt, it does seem better with less events but there still happening

Yes i have macruim back up the last back up being 04/20, I restored that image to a spare hard drive and booted my pc on this drive, I still have the same issue, freezes and an audible usb connecting disconnecting sound.

id already disabled windows update and the update history shows last updates from March

My Gpu driver is 20.3.1 also from March

and the problem is still there, i can only think this must be a hardware problem for the same issue to be there after the roll back?

ill add a couple of traces that i took on the pc running the March Macruim back up, on the first there were 2 events one at the beginning and again i think about 28 to 38 seconds in, neither of these had the usb disconnect/connect sound

the second was from 7 seconds in till about 15 and this one made the usb sound

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zinou said:

The first link doesn't contain the ETL file ! just the NGENPDB folder.

ok looks like i zipped the wrong file ill see if ive still got it

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No sorry its gone, would you like me to do another or is the second one OK?

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Would any of the other options in the WPR profile help if they were selected?

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ok ive done another there were two small pauses at the very beginning and one from about 16 seconds to 21 seconds in , no audible sounds but very slight flicker on the screen

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I only have one monitor display, settings say i have 2 and that the monitor im on is number 2 , ive been unable to get rid of the ghost monitor or set my main monitor as number 1, the only time it shows only one monitor is when i disable the gpu in device manager

i have already tried the driver clean up tool, i have been doing it every now and again as ive been changing the drivers a lot

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zinou said:

What the trace show as well is the amount of crashes (WerFault.exe) caused by the RadeonSoftware.exe and the Qt engine processes.



Check the Reliability monitor and the event viewer for more details about the error.

How do i get to the event viewer zinou is it a part of the WPR ?i cant see it

This last trace's i posted was from an system image from March when my system was running fine, disconnected the ether net then turned off windows update so there was no software change made when i started this image and i can see that in update history, last updates still show as March.

Does this rule out a software update i may of had in the last few weeks that started this problem?

i will start a new thread see if i can get this ghost monitor removed see if that does anything