Black Screen for A Few Minutes After Login

maurisrx · 10 Dec 2020

First of all, thanks in advanced for your help. I've been having this issue for quite a while and it's still happening.

Every time after I log in (password screen), the screen only displays black screen for a few minutes before the background and everything shows up. During the black screen, I can press the windows key on my keyboard and the taskbar appear.

I tried disabling App Readiness service but the issue still persists. The issue disappear if I reboot using safe mode.

Are there any steps to troubleshoot the issue?

Ghot · 10 Dec 2020

This is a job for @zbook

zinou · 10 Dec 2020

Are your drivers up to date? especially the graphic driver

maurisrx · 13 Dec 2020

zinou said:

Are your drivers up to date? especially the graphic driver

Yes. I use nvidia card and the drivers are up to date. My windows is also up to date.

Paul Black · 13 Dec 2020

Hello @maurisrx,

Especially the Win Edition you are using.

System Specifications

Please update your system specifications [ system AND hardware ] by editing your profile . . .

> How to Fill in your System Specs at Ten Forums.

To make this process easier for you, there is an automated method that you can use by clicking the Download button at the top of the Tutorial. It contains a standalone .exe file delivered in a ZIP file. You just need to unzip the file and run the SystemInfo.exe file. As this file is a standalone file, there is nothing saved to your computer.

It will help us to help you!

Thanks.

maurisrx · 14 Dec 2020

Thanks Paul, I entered my system specs in the settings.

Megahertz · 14 Dec 2020

Try to disable fast start in windows.
Turn On or Off Fast Startup in Windows 10