Why has my Laptop suddenly started running slow

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  1. Posts : 390
    Window 10
       #1

    Why has my Laptop suddenly started running slow


    Hello

    Why has my laptop (Samsung Series7 ULTRA) suddenly started running very slow?
    e.g.
    - opening Firefox takes 12 seconds (with no tabs open)
    - opening Google Chrome takes about 12 to 20 seconds
    - opening Outlook takes about 23 to 30 seconds
    - Even CLOSING outlook can take 10 seconds

    Basically, everything I do seems to have become incredibly 'laggy'.

    Background
    - My hard disk still has plenty empty space: 136GB of free space (out of 451GB on 512GB SSD)
    - I have run C: [properties] ==> Error Checking ==> but it found no errors
    - It has all the latest patches. It started running very, very slowly about 2 weeks ago.
    - I have run Samsung Magician
    - I never run any games
    - Out of desperation I have uninstalled everything I don't need (using RevoUninstaller)

    What should I do?

    J
      My Computers


  2. Posts : 2,143
    Windows 11 Pro (latest update ... forever anal)
       #2

    Flush you browsers cache(s)

    All your examples involve internet connections.
    Try this web site (guide only, not definitive)
    Speedtest by Ookla - The Global Broadband Speed Test

    What stats are returned?
      My Computers


  3. Posts : 390
    Window 10
    Thread Starter
       #3

    idgat said:
    Flush you browsers cache(s)
    All your examples involve internet connections.
    Try this web site (guide only, not definitive)
    Speedtest by Ookla - The Global Broadband Speed Test
    What stats are returned?
    I am on cable.

    Ping: 28 ms
    Download: 38Mbps
    Upload: 9.7Mbps

    Fwiw, I regularly clear out my browser caches using CCleaner.

    J

    PS Interestingly when I run the same test on my desktop (a faster spec, newer machine) all the graphics on that website interface run MUCH faster, but the download speeds seem only slightly faster...
      My Computers


  4. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Run: Tuneup.bat[COLOR=#333333] - Click here to go to the BSOD batch repository to download and run this batch file.


    See if clean boot makes a difference:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
      My Computer


  5. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #5

    Boot to Safe Mode with Networking. How does it run.

    See here: How to Start Windows 10 into Safe Mode or Normal Mode

    If better then do a Clean Boot and see how it runs.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    If that is also better then follow the directions at the above link to determine what is causing the problem.
      My Computers


  6. Posts : 390
    Window 10
    Thread Starter
       #6

    OK I did all that, including I have disabled all the applications in Task Manager ==> Start-up.
    However now there is no sign of my Anti-Virus software "F-Secure SAFE" on the bottom right of my screen.

    Firefox and Chrome and Excel now all takes less than 5 or 6 seconds to open, however Outlook still takes about 20 seconds to open. And I don't dare use it until my Anti-Virus software is definitely running properly again.

    UPDATE:
    I have re-enabled a few things including Samsung Magician, however Samsung Magician is now throwing error messages.
      My Computers


  7. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Uninstall F-Secure using the applicable uninstall tool:
    Support tools | F-Secure

    Make sure Microsoft Defender is on.

    After troubleshooting has completed you can reinstall F-Secure or continue using Microsoft Defender.
      My Computer


  8. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Uninstall F-Secure using the applicable uninstall tool:
    Support tools | F-Secure

    Make sure Microsoft Defender is on.

    After troubleshooting has completed you can reinstall F-Secure or continue using Microsoft Defender.

    Run: Tuneup.bat[COLOR=#333333] - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  9. Posts : 390
    Window 10
    Thread Starter
       #9

    UPDATE:

    OK I uninstalled and re-installed Samsung Magician.

    I then uninstalled F-Secure SAFE using Revo Uninstaller (because F-Secure didn't provide any better way of doing so). I immediately re-downloaded F-Secure and it now appears again at the bottom right of my screen.

    I ran Tuneup.bat earliers today. However I couldn't work out how to copy the text on the RUN window that pops up, so I am running it again.... VERY irritating. It got to the end but as soon as I click Control/C the Run window disappears. [GRRR]

    I am now re-enabling various things in the Task Manager's Start-up tab...
    Btw, do we think "EDT Control Center" should be safe?
      My Computers


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    1) Open administrative command prompt (ACP) and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Use this link as needed when posting results:
    How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com
      My Computer


 

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