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Explorer and Windows 10 freeze sometimes opening "save to" in Chrome
Hi,
I have the following issue, which started around 1-2 months ago, maybe a bit less. I am not sure, if it is Chrome related or maybe Windows 10 update, but something changed. I never had this issue before the date of maybe 1-2 months ago.
It randomly happens, with a little bit of "lesser" chance, maybe once every 20-50 save to dialogues, that when I want to save a file, mostly a picture, via "save to" in Chrome, and the "save to" dialogue opens to the default profile/download folder, Chrome freezes, and then more and more elements of Windows 10 itself. I can click on start menu, but then it begins to freeze, too, I cant right click anymore, I cant open task manager (nothing happens), and then entire Windows 10 freezes, and about 2-5 minutes later (seems to be random), Windows 10 restartes Explorer.exe and all is working again, and the "save to" dialog from Chrome which started everything, also opens in that moment.
Windows log says for this:
Problemereignisame: AppHangXProcB1
Anwendungsname: explorer.exe
Anwendungsversion: 10.0.18362.628
Anwendungszeitstempel: c3041aa6
Absturzsignatur: 6194
Absturztyp: 134217746
Auf Anwendungsnamen wird gewartet: chrome.exe
Auf Anwendungsversion wird gewartet: 80.0.3987.116
Betriebsystemversion: 10.0.18363.2.0.0.256.48
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 619483b95e16ba821ca03d109199137d
Zusätzliche Absturzsignatur 2: 0a52
Zusätzliche Absturzsignatur 3: 0a52c49a3cf1d15f2f890ca741588417
Zusätzliche Absturzsignatur 4: ba1d
Zusätzliche Absturzsignatur 5: ba1d83c676bd140dd557fa07fc8d44d1
Zusätzliche Absturzsignatur 6: 7c21
Zusätzliche Absturzsignatur 7: 7c2112e8bf40e003081e46dfb4662f3b
I dont seem to have this issue anymore else, just with Chrome and "save to" when wanting to save a file.
I already did a "sfc /scannow" with no errors, I am using default Windows Defender. It is a laptop with a SSD (no SMART errors of course), latest Windows 10 with all latest updates.
Last edited by gorgor; 23 Feb 2020 at 23:58.