Explorer and Windows 10 freeze sometimes opening "save to" in Chrome

  1. Posts : 194
    Windows 10

    Explorer and Windows 10 freeze sometimes opening "save to" in Chrome


    I have the following issue, which started around 1-2 months ago, maybe a bit less. I am not sure, if it is Chrome related or maybe Windows 10 update, but something changed. I never had this issue before the date of maybe 1-2 months ago.

    It randomly happens, with a little bit of "lesser" chance, maybe once every 20-50 save to dialogues, that when I want to save a file, mostly a picture, via "save to" in Chrome, and the "save to" dialogue opens to the default profile/download folder, Chrome freezes, and then more and more elements of Windows 10 itself. I can click on start menu, but then it begins to freeze, too, I cant right click anymore, I cant open task manager (nothing happens), and then entire Windows 10 freezes, and about 2-5 minutes later (seems to be random), Windows 10 restartes Explorer.exe and all is working again, and the "save to" dialog from Chrome which started everything, also opens in that moment.

    Windows log says for this:

    Problemereignisame: AppHangXProcB1
    Anwendungsname: explorer.exe
    Anwendungsversion: 10.0.18362.628
    Anwendungszeitstempel: c3041aa6
    Absturzsignatur: 6194
    Absturztyp: 134217746
    Auf Anwendungsnamen wird gewartet: chrome.exe
    Auf Anwendungsversion wird gewartet: 80.0.3987.116
    Betriebsystemversion: 10.0.18363.
    Gebietsschema-ID: 1031
    Zusätzliche Absturzsignatur 1: 619483b95e16ba821ca03d109199137d
    Zusätzliche Absturzsignatur 2: 0a52
    Zusätzliche Absturzsignatur 3: 0a52c49a3cf1d15f2f890ca741588417
    Zusätzliche Absturzsignatur 4: ba1d
    Zusätzliche Absturzsignatur 5: ba1d83c676bd140dd557fa07fc8d44d1
    Zusätzliche Absturzsignatur 6: 7c21
    Zusätzliche Absturzsignatur 7: 7c2112e8bf40e003081e46dfb4662f3b

    I dont seem to have this issue anymore else, just with Chrome and "save to" when wanting to save a file.

    I already did a "sfc /scannow" with no errors, I am using default Windows Defender. It is a laptop with a SSD (no SMART errors of course), latest Windows 10 with all latest updates.
    Last edited by gorgor; 23 Feb 2020 at 23:58.
      My Computer

  2. Posts : 194
    Windows 10
    Thread Starter

    1055123 -

    chromium -

    An open-source project to help move the web forward. -


    Chrome started freezing when saving images. I already tried clearing cache and disabling extensions. - Google Chrome Community

    I love Microsoft. This cant be a Chrome bug but it has to be a bug in Windows 19 1909, mostly related to the entire broken Explorer search behavior.
      My Computer


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