DISM.exe cannot restore health (open handle?)

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  1. Posts : 182
    Windows 10 Pro v.20H2 OS Build 19041.662

    DISM.exe cannot restore health (open handle?)

    I tried to to a Windows Update. There was an error 0x800f0922. I ran sfc /scannow and there were errors reported that according to sfc Windows could not repair.
    The Windows update troubleshooter did not find any problems.

    I ran dism.exe. It reported that "the component store is repairable". However, dism.exe /Online /Cleanup-image /Restorehealth reported an error 6815 and that "the handle has been invalidated by a transaction. The most likely cause is an open handle when the transaction ended or rolled back to savepoint."

    I would appreciate some help on how to fix this problem.
      My Computer

  2. Posts : 392

    Try DISM with a clean boot or with a Safe Boot (try Clean boot first - I'm unsure about how it works in Safe Mode :):
    Clean: https://support.microsoft.com/en-us/...oot-in-windows
    Safe: https://support.microsoft.com/en-us/...c-in-safe-mode
      My Computer

  3. Posts : 182
    Windows 10 Pro v.20H2 OS Build 19041.662
    Thread Starter

    Thank you for the suggestion. Finally after reading some postings in Tenforums I followed the steps to do a repair-install of Windows with an in-place upgrade (link: Repair Install Windows 10 with an In-place Upgrade).

    One of the two problematic Windows updates was fixed after the whole lengthy process, but the other one was not automatically updated and when I try to install it in Windows Update it ends with a message that "2019-07 Cumulative Update for .NET Framework 3.5, 4.8 for Windows 10 Version 1903 for x64 (KB4506991) - Error 0x80071a9f". I cannot find anything relevant about this error code. Even installing the update directly from the Windows updates catalog fails.
      My Computer

  4. Posts : 392

    Try the .NET repair tool: https://www.microsoft.com/en-us/down....aspx?id=30135
    If that doesn't work, uninstall .NET 4.8 and remove .NET 3.5 using the "Turn Windows Features on or off" in the left sidebar of appwiz.cpl

    Did you try DISM w/a clean boot?
      My Computer

  5. Posts : 33
    Windows 10 Pro 64-bit

    Hello, in your case I would try uninstalling .Net frameworks, if possible.

    Here's one find on doing it:

    How to remove and reinstall the Microsoft .NET Framework | AutoCAD | Autodesk Knowledge Network

    That .Net framework repair tool: good idea!

    More that might help:

    4 Ways to Repair or Remove Microsoft .NET Framework • Raymond.CC
      My Computer

  6. Posts : 182
    Windows 10 Pro v.20H2 OS Build 19041.662
    Thread Starter

    I tried Dism with a clean boot. The parameters that I mentioned earlier (
    /Cleanup-image /Restorehealth) which I found on a website do not appear on the command line help for dism (dism /?). So I'm not sure if it worked correctly. Anyway, it reported the same error as before, that is "Error: 6815The handle has been invalidated by a transaction. The most likely cause is the presence of memory mapping on a file or an open handle when the transaction ended or rolled back to savepoint."

    Trying to uninstall .Net by disabling it in Windows Features does not work and I get an error about it.0x800F0922. There are instructions here https://support.microsoft.com/en-gb/help/2734782/net-framework-3-5-installation-error-0x800f0906-0x800f081f-0x800f0907
    , but I don't know where the .Net Framework installation files are located!

      My Computer

  7. Posts : 392

    DISM should be run with this command:

    DISM.exe /Online /Cleanup-Image /RestoreHealth

    As for the installation files - Search the hard drive for a folder named "Sources" (without the quotes)
    I only seem to have them in the Windows Kits folders (where I installed Debugging Tools and the ADK).
    Dunno if that'll help.

    Found v4.5 installation folders here (on my system): C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\ (there'll be other folders than the v8.1A - as I have multiple installed versions on my system)
    Didn't find any install stuff for v3.5 - even though it's on my system (I suspect that's because it was a part of the original installation of Windows)
      My Computer

  8. Posts : 182
    Windows 10 Pro v.20H2 OS Build 19041.662
    Thread Starter

    Thanks for the assistance.

    I couldn't locate a Sources folder on my PC. I have a Microsoft.NET directory in C:\Windows with many subdirectories in but none of them is named "Sources".

    - - - Updated - - -

    Good news!

    Although I didn't expect it the problem was caused by ReHIPS. I had it disabled, yet the problem with Windows Update persisted as I described earlier. After I uninstalled ReHIPS and did a Windows Update, I rebooted the computer and everything is in order.

    Now, back to reinstalling reHIPS.
      My Computer

  9. Posts : 392

    Good to know. Glad you located it!!!

    FYI - when you install a program such as reHIPS, it installs drivers.
    Drivers load when Windows starts. Then, after a bit, any that you have disabled are disabled - but they are still resident in memory. Although it's not very common, they can still cause problems even when they are disabled.
      My Computer

  10. shockwaveriderz's Avatar
    Posts : 65
    Windows 10 Pro 1909 18363.959

    If dism fails while running while your OS is online, consider running it offline. Boot with either a recovery drive usb or install media to command prompt:

    SFC /scannow /offbootdir=X:\ /offwindir=X:\windows

    DISM /image:X: /ScratchDir:X: /cleanup-image /checkhealth

    DISM /image:X: /ScratchDir:X: /cleanup-image /scanhealth

    DISM /image:X: /ScratchDir:X: /cleanup-image /restorehealth
    where X: is your drive letter

    Here's a little .cmd file I created and put in my C: drive so I can automate the commands:

    SFC /scannow /offbootdir=%1\ /offwindir=%1\windows
    DISM /image:%1 /ScratchDir:%1 /cleanup-image /checkhealth
    DISM /image:%1 /ScratchDir:%1 /cleanup-image /scanhealth
    DISM /image:%1 /ScratchDir:%1 /cleanup-image /restorehealth

    It's executed as : winresfcdism.cmd C:

    it's passing the C: to the %1
    the bcdedit command is to determine the correct drive letter to use
    diskpart list volume could also be used or
    wmic logicaldisk get deviceid, volumename, description

    or if you can create your own bootable usbfd winpe using the win10 ADK and add powershell to the image and use these powershell commands:

    CheckHealth: Repair-WindowsImage -CheckHealth
    ScanHealth: Repair-WindowsImage -ScanHealth
    RestoreHealth: Repair-WindowsImage -RestoreHealth
    Last edited by shockwaveriderz; 13 Jul 2019 at 13:03.
      My Computers

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