Windows 10: A Volume Shadow Copy Service component encountered an unexpected error

  1.    23 May 2018 #1

    A Volume Shadow Copy Service component encountered an unexpected error


    Tried to create a Restore Point today and received the following error:

    "The Restore Point Could Not be Created for the following reason:

    A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information. (0x80042302).


    Volume Shadow Copy
    and Microsoft Software Shadow Copy Provider services are set to "Automatic" and are both running.

    Are there any other services that the System Restore is dependent upon?

    Can link EventLogs for further information if needed.
      My ComputerSystem Spec

  2. f14tomcat's Avatar
    Posts : 37,127
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       23 May 2018 #2

    Thelps said: View Post
    Tried to create a Restore Point today and received the following error:

    "The Restore Point Could Not be Created for the following reason:

    A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information. (0x80042302).

    Volume Shadow Copy
    and Microsoft Software Shadow Copy Provider services are set to "Automatic" and are both running.

    Are there any other services that the System Restore is dependent upon?

    Can link EventLogs for further information if needed.
    If this just started happening, and because of the part of the error I highlighted, you may have have a damaged system component. Suggest you run sfc /scannow to see if it finds any damaged components and can fix them, then reboot and try again.

    Tutorial if needed:

    Run SFC Command in Windows 10 | Windows 10 Tutorials
      My ComputersSystem Spec

  3.    23 May 2018 #3

    If you have Macrium Reflect installed on your system, I've found it's quite adept at dealing with VSS (Volume Shadow copy Service) repairs. If you don't, this might give you a good excuse to do that. Then, if you visit the "Other Tasks" tab in the program, you'll see that Fix VSS Problems is one of the options available there. Click that option and try out the fix, if you feel so inclined.
    Click image for larger version. 

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    HTH,
    --Ed--
      My ComputersSystem Spec

  4. Bree's Avatar
    Posts : 8,847
    10 Home x64 (1809) (10 Pro on 2nd pc)
       23 May 2018 #4

    If you have just got 1803 and Controlled Folder Access is turned on, try turning it off. There's a report that it can interfere with System Restore..
    Change Windows Defender Controlled Folder Access Settings - Windows 10 (post #80)
      My ComputersSystem Spec

  5.    23 May 2018 #5

    I ran SFC /Scannow but it reported no integrity violations.

    It's something to do with one of these services which I'm disabling/enabling periodically as part of some component testing:

    SSDP Discovery Service
    Windows Time
    Messenger
    Remote Registry
    System Event Notification
    Remote Desktop Help Session Manager
    Distributed Transaction Coordinator
    Task Scheduler service
    COM+ Event System
    COM+ System Application

    If anyone can name the service(s) among that list that System Restore is dependent upon it would save me a lot of trial and error.

    Thanks @EdTittel for mentioning Macrium Reflect. I have it but haven't got around to using it yet.

    I'll keep an eye out for that bug @Bree.
      My ComputerSystem Spec


 

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