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#1
Internet Connectivity Problem
Hi. I hope I'm posting my question in the correct place.
I've had some internet connectivity problems, and this has happened with two different ISPs. I will suddenly lose my internet connection. I run diagnostics, and receive a message saying two problems were found: 1) A cable is loose or damaged, and couldn't be fixed. 2) My router has been reset.
Every time, after I run the diagnostics, I am again connected to the internet. As an experiment, I asked my next door neighbor to tap into my WI-FI, to play a high-powered online game (which I've forgotten the name of). Yesterday, there were no problems. Today, I suddenly lost my internet connection -- but my neighbor experienced no prolem whatsoever.
This makes me think the problem is with my laptop. Does anyone have ideas? Thanks in advance.