Internet randomly stops working on PC (works fine on other devices)

Page 2 of 5 FirstFirst 1234 ... LastLast
  1. ArazelEternal's Avatar
    Posts : 336
    Windows 10 Pro x64
       #11

    McSweg said:
    Attachment 152687


    aAttachment 152689 whats wrong

    Hey guys! I figured out how to update it

    Hopefully it fixes it, will report results
    Looks like your SFC found some issues. Sometimes it takes running it more than once to fix everything. Like I had suggested before, run dism /online /cleanup-image /restorehealth. After running this, run SFC again and see if it can fix all the issues.
      My Computers


  2. Posts : 103
    Windows 10 Home
    Thread Starter
       #12

    ArazelEternal said:
    Looks like your SFC found some issues. Sometimes it takes running it more than once to fix everything. Like I had suggested before, run dism /online /cleanup-image /restorehealth. After running this, run SFC again and see if it can fix all the issues.
    Internet randomly stops working on PC (works fine on other devices)-image.png
    Internet randomly stops working on PC (works fine on other devices)-image.png


    Also, I did the chkdsk C: /F /R but it didn't do anything.

    It got stuck at 21% every single time and when ever I restart my PC it constantly starts scanning. Not sure how to stop it.
    Last edited by McSweg; 11 Sep 2017 at 18:40.
      My Computer


  3. Posts : 3
    windows 10 (creator)
       #13

    After you have tried the other suggestions and are still experiencing networking drops, if you are connecting wirelessly, look into tweaking your adapter's signal configuration. You can easily change the intensity of your Roaming Broadcast. I implemented this fix with outstanding results. If your network connection is Ethernet, unplug the RJ45 interface and let the copper discharge its capacitance for at least 10 minutes, reinsert the Ethernet cable, reboot or rescan to acquire adapter autoconfig; then your networking should respond like new.
      My Computer


  4. Posts : 103
    Windows 10 Home
    Thread Starter
       #14

    cptblah said:
    unplug the RJ45 interface and let the copper discharge its capacitance for at least 10 minutes, reinsert the Ethernet cable, reboot or rescan to acquire adapter autoconfig; then your networking should respond like new.


    im running wired (ethernet) but what do you mean rj45 interface? copper discharge? reboot/rescan to acquire adapter autoconfig?
    wat?

    what is a adapter autoconfig, what am i suppose to scan what do i do exactly? can u dumb it down for me
      My Computer


  5. Posts : 3
    windows 10 (creator)
       #15

    I will assume you had networking up and running for a while, and have started to experience problems. I also assume you have no other devices using your router. If you have another device and it is experiencing networking problems, this solution probably won't help. If your network is a single device installation, the following steps could solve your problem.

    Turn your computer off entirely (preferably, unplug the power cord from the wall as well). Unplug the Ethernet cable from both your computer and router and go to lunch. After you come back, DO NOT TURN ON YOUR COMPUTER. First, plug the Ethernet cable into your router; second, plug the Ethernet cable into your computer; third, plug the power into your computer; fourth, turn your computer on. Instantiating the OS should auto-configure your network card. You will see your router communicating this configuration -- probably by red and green lights flashing at the router. Wait at least 10 minutes for all the necessary configurations to establish continuity, and your networking should return to normal. If this solution does not prove satisfactory, there may be issues at the demarcation point. A DOS query of the routing table will reveal issues at the extranet. Below is the syntax for that command:


    route
    [-f] [-p] [Command [Destination] [mask Netmask] [Gateway] [metric Metric]] [if Interface]]

    ipconfig -a is another good command to use in diagnosing extranet issues

    There is always the possibility that the Ethernet cable has developed resistance along the wire. Look for kinks in the cable and/or breaks in the sheathing. A new E6 cable between your computer and router would be a cheap solution and provide a superhighway for your communication.
      My Computer


  6. Posts : 103
    Windows 10 Home
    Thread Starter
       #16

    cptblah said:
    I will assume you had networking up and running for a while, and have started to experience problems. I also assume you have no other devices using your router. If you have another device and it is experiencing networking problems, this solution probably won't help. If your network is a single device installation, the following steps could solve your problem.

    Turn your computer off entirely (preferably, unplug the power cord from the wall as well). Unplug the Ethernet cable from both your computer and router and go to lunch. After you come back, DO NOT TURN ON YOUR COMPUTER. First, plug the Ethernet cable into your router; second, plug the Ethernet cable into your computer; third, plug the power into your computer; fourth, turn your computer on. Instantiating the OS should auto-configure your network card. You will see your router communicating this configuration -- probably by red and green lights flashing at the router. Wait at least 10 minutes for all the necessary configurations to establish continuity, and your networking should return to normal. If this solution does not prove satisfactory, there may be issues at the demarcation point. A DOS query of the routing table will reveal issues at the extranet. Below is the syntax for that command:


    route
    [-f] [-p] [Command [Destination] [mask Netmask] [Gateway] [metric Metric]] [if Interface]]

    ipconfig -a is another good command to use in diagnosing extranet issues

    There is always the possibility that the Ethernet cable has developed resistance along the wire. Look for kinks in the cable and/or breaks in the sheathing. A new E6 cable between your computer and router would be a cheap solution and provide a superhighway for your communication.
    None of that worked. Internet still goes off.
      My Computer


  7. Posts : 3
    windows 10 (creator)
       #17

    The question now becomes: is it a router issue or local? To check the router communication, just use a device you know communicates reliably over the net. Do you us VOIP to communicate on your landline home phone or watch Netflix by ROKU or use XBOX for gaming? If these peripheral devices communicate properly with the internet, the problem is local. If none of these devices can communicate, call your ISP. Check your router status for error lights. RED lights is generally an indication of errors. When in doubt about router issues, call your ISP. A forum like this cannot help efficiently with router issues.
      My Computer

  8. gcwizard's Avatar
    Posts : 77
    Win 10 Pro x64 version 1809 build 17763.349
       #18

    To repair using dism /online /cleanup-image /restorehealth commands windows automatically tries to get the files needed thru windows update. You must have current internet for this or you must use the "dism restorehealth" command line specifying a location of source files such as an installation disk/usb drive. Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess . Change SourceC): to the letter of the drive with the source files needed. Might try substituting startcomponentcleanup for "restorehealth" as well and then run the restore health option. Try running some ipconfig commands. ipconfig or ipconfig /all will list your adapters and current info on them such as connections, etc. Try running ipconfig /release and then ipconfig /renew. These will reset your adapter. To get to the power settings referred to earlier in this thread use device manager(right click start to access it). Click on network adapters and then right click the one you are using for your internet. Left click properties. Power management will have the "disconnect to save power when not in use". Untick this. While at the adapter properties check the driver to see if it is current. You can check for driver updates there. You can also type Network Connections in the search box. Click on the desktop application network connections. My laptop shows network connections/web results immediately but it changes to the destop application 04-1 network connections in a few seconds. When at network connections double click your ethernet connection to access the adapter settings in the status window. You will also have options to diagnose which should be done. Might also look to see if if you have IPv4 ethernet and/ or IPv6 ethernet. IPv6 is newer/faster but not all ISP's currently use it. If your provider does not supply IPv6 then you need to disable this version. To do this go to the bottom left of the ethernet status window that is open and click on properties. There you will find IPv4 and IPv6 listed. Untick IPv6 and see if this fixes your issues. Not sure if you have to restart to implement these changes. Always restart after sfc /scannow repairs and dism repairs.
      My Computers


  9. Posts : 103
    Windows 10 Home
    Thread Starter
       #19

    cptblah said:
    The question now becomes: is it a router issue or local? To check the router communication, just use a device you know communicates reliably over the net. Do you us VOIP to communicate on your landline home phone or watch Netflix by ROKU or use XBOX for gaming? If these peripheral devices communicate properly with the internet, the problem is local. If none of these devices can communicate, call your ISP. Check your router status for error lights. RED lights is generally an indication of errors. When in doubt about router issues, call your ISP. A forum like this cannot help efficiently with router issues.

    It's my PC. My other devices work fine when the internet goes out for a few minutes. Works fine on my phone etc..

    I don't have netflix, roku, xbox cant afford those. I only have a PC and phones connected to the internet.

    My pc, ethernet cable, router are all pretty new.
      My Computer


  10. Posts : 103
    Windows 10 Home
    Thread Starter
       #20

    gcwizard said:
    To repair using dism /online /cleanup-image /restorehealth commands windows automatically tries to get the files needed thru windows update. You must have current internet for this or you must use the "dism restorehealth" command line specifying a location of source files such as an installation disk/usb drive. Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess . Change SourceC): to the letter of the drive with the source files needed. Might try substituting startcomponentcleanup for "restorehealth" as well and then run the restore health option. Try running some ipconfig commands. ipconfig or ipconfig /all will list your adapters and current info on them such as connections, etc. Try running ipconfig /release and then ipconfig /renew. These will reset your adapter. To get to the power settings referred to earlier in this thread use device manager(right click start to access it). Click on network adapters and then right click the one you are using for your internet. Left click properties. Power management will have the "disconnect to save power when not in use". Untick this. While at the adapter properties check the driver to see if it is current. You can check for driver updates there. You can also type Network Connections in the search box. Click on the desktop application network connections. My laptop shows network connections/web results immediately but it changes to the destop application 04-1 network connections in a few seconds. When at network connections double click your ethernet connection to access the adapter settings in the status window. You will also have options to diagnose which should be done. Might also look to see if if you have IPv4 ethernet and/ or IPv6 ethernet. IPv6 is newer/faster but not all ISP's currently use it. If your provider does not supply IPv6 then you need to disable this version. To do this go to the bottom left of the ethernet status window that is open and click on properties. There you will find IPv4 and IPv6 listed. Untick IPv6 and see if this fixes your issues. Not sure if you have to restart to implement these changes. Always restart after sfc /scannow repairs and dism repairs.


    I went to power management and unchecked the thing u said so ill report results later.

    Internet randomly stops working on PC (works fine on other devices)-image.png
      My Computer


 
Page 2 of 5 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:12.
Find Us




Windows 10 Forums