New TalkTalk router, wi fi printer not working


  1. Posts : 2
    Windows10
       #1

    New TalkTalk router, wi fi printer not working


    Since I got a new TalkTalk Router my HP deskjet 3520 printer not working. Readout says IP not connected, SSID N/A. Internet connection to computer is fine and I've restarted everything but no joy. Realtek wi fi adapter also reading IPv6 connectivity - no network access, any help much appreciated
      My Computer


  2. Posts : 8,110
    windows 10
       #2

    Welcome to the forum. Ipv6 isn't used you can disable it on all PC's. Does the printer have an IP does it show in the router as connected?
      My Computer


  3. Posts : 2
    Windows10
    Thread Starter
       #3

    Samuria said:
    Welcome to the forum. Ipv6 isn't used you can disable it on all PC's. Does the printer have an IP does it show in the router as connected?
    Thanks Samuria, printer does not have IP just says IP not connected and does not show in router
      My Computer


  4. Posts : 659
    10 preview 64bit
       #4

    You need to reset the printer
    Change the wireless network password using the printer control panel through the Setup, Network menu.

    specifically the SSID and password, its looking for your old one.

    Roy
      My Computer


  5. Posts : 2,730
    Windows 10
       #5

    Go to the HP Printer Assistant(maybe just the Printer name) > Utilities:
    In there you should find
    1) Printer Setup & Software.
    2) Update IP Address.
    3) HP Print and Scan Doctor.
    The item 3) is a separate download from HP on the Printer Driver page(Utility-Diagnostic Tools).
    Try 2) and 3) first, then 1) if necessary to setup the printer again.
      My Computer


  6. Posts : 9,765
    Mac OS Catalina
       #6

    Some printers require you to connect them via USB and then go through the steps to set it up for Wifi. Others you just use the menu function on the printer to enter the WiFi information (SSID, Passphrase, Static IP, Subnet, Router, DNS (set for same as router)).
      My Computer


 

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