New
#1
How do I check to see if someone is using my bandwidth?
Every night around 11 P.M. the internet connection speed is either drastically reduced or web pages won't even load.
I am supposed to have a 15Mbps and at these times it drops down to 5 or none at all.
The service provider has come out and changed the modem and all the connections in the house. He also changed the Ethernet cable from the PC to the modem.
The modem also has wifi built in. I can't get on the internet using wifi for my tablet or cell at these times.
When I call my service provider they do not see a connection with my modem and their system, even though all the lights on the modem are on at my end.
Could someone be stealing my bandwidth? Any suggestions on how to troubleshoot this issue.