New
#1
no network connection = no ability to enter password = no network conn
Hi all. Not too good with computer issues, but I have been reluctantly chosen as the household tech wizard. lol
Husband updated his laptop to Windows 10 several months ago. So far it's been good, and he likes it...that is until this morning. He opens the laptop...no internet connection. It shows our wifi network, but won't connect. He enters his password...says he needs to enter password for that device. Enter password from before Windows 10...no good. Enter password for micorstoft...no good.
Using my laptop (Windows 7) to find fix. Suggestions I've tried: Troublshoot network connection by right clicking. Right Click won't work...nothing happens. Maybe keyboard language is wrong...no settings button available to look at keyboard properties. Try connecting directly to router...won't make connection. We've rebooted the computer a couple of times, to no avail.
Our phones are connected, my laptop is connected, our chromecast is connected, so we know it's not the router. There is something up with his laptop.
Playing ring around the rosey is not the best way to spend a Sunday morning. no internet connection = no ability to enter password = not able to troubleshoot internet connection = no internet connection = no ability to enter password.