1.    22 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    "The default gateway is not available"


    Hello all,

    I recently got a new laptop and I've been having trouble with connecting to the internet. Several times a day, internet pages will stop loading and Windows diagnostics will come up with the message "The default gateway is not available". This is fixed by resetting the Wifi adapter. I've contacted my ISP and they say that there's nothing wrong with my connection so I'm guessing it's either something wrong with my laptop or the router. Anyone have any thoughts? Thanks.
      My ComputerSystem Spec
  2.    22 Aug 2015 #2
    Join Date : Oct 2013
    Texas
    Posts : 11,020
    Windows 10 Pro X64

    Welcome to the forums ad157t. Next time it does that, instead of resetting the adapter just run a command prompt and ping your gateway. Then ping 8.8.8.8 Sounds strange but sometimes it has a wakeup effect.
      My ComputerSystem Spec
  3.    22 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by Dude View Post
    Welcome to the forums ad157t. Next time it does that, instead of resetting the adapter just run a command prompt and ping your gateway. Then ping 8.8.8.8 Sounds strange but sometimes it has a wakeup effect.
    Thanks for your suggestion. The connection started playing up again and I followed your instructions. This is what happened:

    Click image for larger version. 

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ID:	33167

    Looks like a problem with the connection between the computer and the router?
      My ComputerSystem Spec
  4.    22 Aug 2015 #4
    Join Date : Oct 2013
    Texas
    Posts : 11,020
    Windows 10 Pro X64

    Yes, try resetting the router
      My ComputerSystem Spec
  5.    04 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 1
    windows 10 pro

    I had the same problem, the only solution that worked for me was to disable auto login.
      My ComputerSystem Spec
  6.    02 Jan 2016 #6
    Join Date : Jan 2016
    Posts : 1
    Windows 10

    Quote Originally Posted by todfloyd View Post
    I had the same problem, the only solution that worked for me was to disable auto login.

    how did you do this? This is exasperating tried uninstalling the device, setting my own ipv4 and all but still can't connect my laptop.
      My ComputerSystem Spec
  7.    03 Jan 2016 #7
    Join Date : Dec 2015
    Posts : 2
    Windows 10

    I'm in the same boat. I've done just about everything I can find on the internet to try to fix my PC. When I ping 8.8.8.8 the destination host in unreachable. I've reset my modem/router a million times. I've gotten my PC to come back to life twice, to only loose connection within 10 minutes... I'm at my wits end!!!
      My ComputerSystem Spec
  8.    04 Jan 2016 #8
    Join Date : Jan 2016
    Posts : 1
    Windows 10 Home

    default gateway problem possibly solved


    Quote Originally Posted by MreynoldsRn View Post
    I'm in the same boat. I've done just about everything I can find on the internet to try to fix my PC. When I ping 8.8.8.8 the destination host in unreachable. I've reset my modem/router a million times. I've gotten my PC to come back to life twice, to only loose connection within 10 minutes... I'm at my wits end!!!
    The thing that seems to be currently working for me is to download and install an updated wireless driver from the Intel website. There is no point in trying to update the driver from the adapter settings within Windows - it simply says you have the most up to date driver. You don't! My wireless connection has now been stable for about 20 minutes, which is 18 minutes longer than it was before. I don't guarantee that this will last as I have already had to repair the driver installation, by re-installing it. But touch wood it seems now to be working.

    My wireless is Intel® Dual Band Wireless-N 7260 on a Dell Latitude E7240.
    I got the drivers from Drivers Software
    Wireless_18.21.0_e164.exe and / or Wireless_18.21.0_De164.exe (not sure what the difference is - I installed the e164 version.

    Good luck. I like Windows 10, but this is reminding me of the worst days of Windows XP
      My ComputerSystem Spec
  9.    08 Jun 2016 #9
    Join Date : Jun 2016
    Posts : 1
    windows 10

    Omg, I have the same problem.... i also tried all solutions i found in internet. but failed...
    But there is no problem with the connection of my office. but have problem with the connection in my home, friend's home or anywhere...
    looking for the support...
      My ComputerSystem Spec
  10.    02 Dec 2016 #10
    Join Date : Dec 2016
    Posts : 2
    Windows 10

    I had this exact same issue with a Dell laptop which has an Intel wireless adapter.

    What fixed it for me was changing the Power Saving options for my wireless adapter to Maximum Performance. You can follow the steps in this article: Fix Wireless Limited Access Default Gateway Not Available Windows 10 - TeckLyfe
      My ComputerSystem Spec

 


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