1. Joined : Aug 2015
    Posts : 2
    Windows 10
       22 Aug 2015 #1

    "The default gateway is not available"


    Hello all,

    I recently got a new laptop and I've been having trouble with connecting to the internet. Several times a day, internet pages will stop loading and Windows diagnostics will come up with the message "The default gateway is not available". This is fixed by resetting the Wifi adapter. I've contacted my ISP and they say that there's nothing wrong with my connection so I'm guessing it's either something wrong with my laptop or the router. Anyone have any thoughts? Thanks.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Texas
    Posts : 7,537
    Windows 10 Pro X64
       22 Aug 2015 #2

    Welcome to the forums ad157t. Next time it does that, instead of resetting the adapter just run a command prompt and ping your gateway. Then ping 8.8.8.8 Sounds strange but sometimes it has a wakeup effect.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 2
    Windows 10
       22 Aug 2015 #3

    Dude said: View Post
    Welcome to the forums ad157t. Next time it does that, instead of resetting the adapter just run a command prompt and ping your gateway. Then ping 8.8.8.8 Sounds strange but sometimes it has a wakeup effect.
    Thanks for your suggestion. The connection started playing up again and I followed your instructions. This is what happened:

    Click image for larger version. 

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ID:	33167

    Looks like a problem with the connection between the computer and the router?
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Texas
    Posts : 7,537
    Windows 10 Pro X64
       22 Aug 2015 #4

    Yes, try resetting the router
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 1
    windows 10 pro
       04 Oct 2015 #5

    I had the same problem, the only solution that worked for me was to disable auto login.
      My System SpecsSystem Spec


  6. Joined : Jan 2016
    Posts : 1
    Windows 10
       02 Jan 2016 #6

    todfloyd said: View Post
    I had the same problem, the only solution that worked for me was to disable auto login.

    how did you do this? This is exasperating tried uninstalling the device, setting my own ipv4 and all but still can't connect my laptop.
      My System SpecsSystem Spec


  7. Joined : Dec 2015
    Posts : 2
    Windows 10
       03 Jan 2016 #7

    I'm in the same boat. I've done just about everything I can find on the internet to try to fix my PC. When I ping 8.8.8.8 the destination host in unreachable. I've reset my modem/router a million times. I've gotten my PC to come back to life twice, to only loose connection within 10 minutes... I'm at my wits end!!!
      My System SpecsSystem Spec


  8. Joined : Jan 2016
    Posts : 1
    Windows 10 Home
       04 Jan 2016 #8

    default gateway problem possibly solved


    MreynoldsRn said: View Post
    I'm in the same boat. I've done just about everything I can find on the internet to try to fix my PC. When I ping 8.8.8.8 the destination host in unreachable. I've reset my modem/router a million times. I've gotten my PC to come back to life twice, to only loose connection within 10 minutes... I'm at my wits end!!!
    The thing that seems to be currently working for me is to download and install an updated wireless driver from the Intel website. There is no point in trying to update the driver from the adapter settings within Windows - it simply says you have the most up to date driver. You don't! My wireless connection has now been stable for about 20 minutes, which is 18 minutes longer than it was before. I don't guarantee that this will last as I have already had to repair the driver installation, by re-installing it. But touch wood it seems now to be working.

    My wireless is Intel® Dual Band Wireless-N 7260 on a Dell Latitude E7240.
    I got the drivers from Drivers Software
    Wireless_18.21.0_e164.exe and / or Wireless_18.21.0_De164.exe (not sure what the difference is - I installed the e164 version.

    Good luck. I like Windows 10, but this is reminding me of the worst days of Windows XP
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Posts : 1
    windows 10
       08 Jun 2016 #9

    Omg, I have the same problem.... i also tried all solutions i found in internet. but failed...
    But there is no problem with the connection of my office. but have problem with the connection in my home, friend's home or anywhere...
    looking for the support...
      My System SpecsSystem Spec


  10. Joined : Dec 2016
    Posts : 2
    Windows 10
       02 Dec 2016 #10

    I had this exact same issue with a Dell laptop which has an Intel wireless adapter.

    What fixed it for me was changing the Power Saving options for my wireless adapter to Maximum Performance. You can follow the steps in this article: Fix Wireless Limited Access Default Gateway Not Available Windows 10 - TeckLyfe
      My System SpecsSystem Spec


 


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