Authentication name and password to backup external hard drives on net


  1. thira
    Posts : 17
    Windows 10
       New #1

    Authentication name and password to backup external hard drives on net


    Hi all. Thanks in advance.

    I am using Acronis 2020 to do system backups to external hard drives on my network connected via my Netgear router. The problem is that name and password authentication is required for the network from acronis before I can backup to these external hard drives. I do not have a record of the password.
    Acronis says this is a Windows Issue.
    I am using Windows 10 x64.
    Any idea as to reset the password or to find it?
    I am the administrator
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  3. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #2

    Not following exactly but I think the external drives are being connected by USB to the Netgear router, correct.

    Access your Netgear router with admin and password. Should be a tab for readyshare.
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  4. Jacee
    Posts : 1,604
    Win 10 home 20H2 19042.1110
       New #3

    This page shows you how: How do I change the admin password on my NETGEAR router? | Answer | NETGEAR Support
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  6. Samuria
    Posts : 8,111
    windows 10
       New #4

    If it connected to a winows pc the username and password are for an admin account on that pc
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  7. thira
    Posts : 17
    Windows 10
    Thread Starter
       New #5

    Yes external hard drives connected to Netgear router via USB. The router password does not work. Under readyshare tab in Netgear, says no password to read or write.

    - - - Updated - - -

    I do not know my administartor password. Anyway to do a new one or find the old one?
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  8. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #6

    Yes. Reset router and the defaults will be loaded.

    Which Netgear do you have.

    Pretty sure user can't be changed, should be admin all lower case.
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  9. thira
    Posts : 17
    Windows 10
    Thread Starter
       New #7

    Problem solved. It was the windows admin password.
    Thanks.
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