Authentication name and password to backup external hard drives on net


  1. Posts : 11
    Windows 10
       #1

    Authentication name and password to backup external hard drives on net


    Hi all. Thanks in advance.

    I am using Acronis 2020 to do system backups to external hard drives on my network connected via my Netgear router. The problem is that name and password authentication is required for the network from acronis before I can backup to these external hard drives. I do not have a record of the password.
    Acronis says this is a Windows Issue.
    I am using Windows 10 x64.
    Any idea as to reset the password or to find it?
    I am the administrator
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,184
    Windows 10 Pro x64 Version 2004
       #2

    Not following exactly but I think the external drives are being connected by USB to the Netgear router, correct.

    Access your Netgear router with admin and password. Should be a tab for readyshare.
      My Computer

  3. Jacee's Avatar
    Posts : 1,586
    Win 10 home 20H2 19042.844
       #3
      My Computers

  4. Samuria's Avatar
    Posts : 6,037
    windows 10
       #4

    If it connected to a winows pc the username and password are for an admin account on that pc
      My Computer


  5. Posts : 11
    Windows 10
    Thread Starter
       #5

    Yes external hard drives connected to Netgear router via USB. The router password does not work. Under readyshare tab in Netgear, says no password to read or write.

    - - - Updated - - -

    I do not know my administartor password. Anyway to do a new one or find the old one?
      My Computer

  6. Caledon Ken's Avatar
    Posts : 24,184
    Windows 10 Pro x64 Version 2004
       #6

    Yes. Reset router and the defaults will be loaded.

    Which Netgear do you have.

    Pretty sure user can't be changed, should be admin all lower case.
      My Computer


  7. Posts : 11
    Windows 10
    Thread Starter
       #7

    Problem solved. It was the windows admin password.
    Thanks.
      My Computer


 

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