How to troubleshoot downloads that display: Failed - Network error

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  1. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #1

    How to troubleshoot downloads that display: Failed - Network error


    Some files when downloaded with Chrome displayed Failed - Network error

    Repetitive attempts today failed.

    In the image one file failed four times, worked on the forth an failed on the fifth download.
    Another file failed on the first and worked on the second attempt.

    Other downloads today were without problems.

    Yesterday there were problems with Failed - Network error and repetitive attempts failed.



    How to troubleshoot downloads that display: Failed - Network error-ten-forums-failed-network-error.png
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  3. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #2

    Have you tried alternate browser?


    Have you disable all AV's?


    I wouldn't open anything without doing a scan after the fact but just to be sure it is not an AV issue.



    Ken
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  4. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       New #3

    Firefox was in use and at times downloaded gibberish:

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    Most were normal downloads.
    The switch to Chrome was made.
    If it worked there was no gibbberish and the downloaded files were readable.

    The AV is the default Windows defender.


    Today these were the displayed results for new downloads:

    How to troubleshoot downloads that display: Failed - Network error-ten-forums-failed-network-error-part-2.png
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  6. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #4

    I might ask John, seems it is always downloads from us.

    When I searched, as I'm sure you did AV's were listed as most likely. Not sure what is setting them off. Can you disable Defender and try.
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  7. z3r010
    Posts : 10,740
    Windows 11 Workstation x64
       New #5

    I've just tried a random selection of downloads and they were all fine to me.


    If you have Windows Sandbox enabled try a download in that.
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  8. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #6

    Must have a filter running for the word John. That was fast. Thanks John.
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  9. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       New #7

    z3r010 said:
    I've just tried a random selection of downloads and they were all fine to me.


    If you have Windows Sandbox enabled try a download in that.



    The Sandbox software I'm not familiar with.
    How does that work?


    The google fiber network box, range extender were powered off and on.
    The computer was shutdown then powered on.
    Same problems with failed Network - error.

    The latest memory.dmp was 135 MB and failed multiple times.

    This was the progress > it just failed again

    Attachment 266356
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  10. z3r010
    Posts : 10,740
    Windows 11 Workstation x64
       New #8

    zbook said:
    The Sandbox software I'm not familiar with.
    How does that work?


    The google fiber network box, range extender were powered off and on.
    The computer was shutdown then powered on.
    Same problems with failed Network - error.

    The latest memory.dmp was 135 MB and failed multiple times.

    This was the progress > it just failed again

    Attachment 266356
    It's a windows feature that allows you to run an isolated desktop, it's pretty good for testing stuff - Enable or Disable Windows Sandbox in Windows 10
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  12. W10 Tweaker
    Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       New #9

    zbook said:
    Some files when downloaded with Chrome displayed Failed - Network error
    Repetitive attempts today failed.
    In the image one file failed four times, worked on the forth an failed on the fifth download.
    Another file failed on the first and worked on the second attempt.

    Other downloads today were without problems.
    Yesterday there were problems with Failed - Network error and repetitive attempts failed.

    Do you have access to another PC or phone to proof network connectivity? This will resolve if the problem is a result of the network or your PC.
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  13. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       New #10

    There are options to use multiple computers by ethernet or wireless.
    This computer has software that the others do not have for debugging dump files.
    So this has been the only computer tested for the specific downloads from Ten Forums.



    This thread has memory dump files available for download in posts #39 and #41:
    Several BSOD after installing W10 into an Intel SSD M.2 NVME

    Today the memory dumps displayed: Failed - Network error when using Chrome


    A memory.dmp download was successful using IE.

    It displayed:

    How to troubleshoot downloads that display: Failed - Network error-ten-forums-failed-network-error-part-4.png
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