Wifi and Bluetooth adapters not working! Ethernet does.

Some laptops had a physical switch to enable/ disable WiFI and most have a function key. Might want to check that.

NavyLCDR said:

Some laptops had a physical switch to enable/ disable WiFI and most have a function key. Might want to check that.

thanks, but it's not a laptop.

- - - Updated - - -

bro67 said:

Open up cmd.exe and run netsh wlan show all, then post the results in a post.

C:\WINDOWS\system32>netsh wlan

The following commands are available:

Commands in this context:
? - Displays a list of commands.
add - Adds a configuration entry to a table.
connect - Connects to a wireless network.
delete - Deletes a configuration entry from a table.
disconnect - Disconnects from a wireless network.
dump - Displays a configuration script.
export - Saves WLAN profiles to XML files.
help - Displays a list of commands.
IHV - Commands for IHV logging.
refresh - Refresh hosted network settings.
reportissues - Generate WLAN smart trace report.
set - Sets configuration information.
show - Displays information.
start - Start hosted network.
stop - Stop hosted network.

To view help for a command, type the command, followed by a space, and then
type ?.


C:\WINDOWS\system32>

dmholt57 said:

If you unplug the ethernet cable, does the wifi symbol show in the taskbar? Some hardware auto turn off the wifi when ethernet is attached.

Yes. It just shows with the red X

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bro67 said:

You left off ‘show all’.

I'm not sure what you mean. Where in the procedures is the option to "show all".

bro67 said:

Open cmd and enter the following ‘netsh wlan show all’. Like I stated before, you left off show all, which tells the command netsh wlan what you wish to have as an output.

Got it now. Thanks. Here is the results. Hope this can shed some light.

C:\WINDOWS\system32>netsh wlan show all
Wireless System Information Summary
(Time: 6/13/2019 10:46:21 AM Pacific Daylight Time)

=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================

Interface name: Wi-Fi

Driver : Realtek 8822BE Wireless LAN 802.11ac PCI-E NIC
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 10/31/2018
Version : 2024.0.4.102
INF file : oem50.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b 802.11ac 802.11n 802.11a
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
WPA2-Personal CCMP
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
WPA-Enterprise CCMP
WPA-Personal CCMP
WPA2-Enterprise CCMP
Vendor defined TKIP
Vendor defined CCMP
Vendor defined Vendor defined
Vendor defined Vendor defined
WPA2-Enterprise Vendor defined
WPA2-Enterprise Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
IHV service present : Yes
IHV adapter OUI : [00 e0 4c], type: [00]
IHV extensibility DLL path: C:\WINDOWS\system32\Rtlihvs.dll
IHV UI extensibility ClSID: {6c2a8cca-b2a2-4d81-a3b2-4e15f445c312}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================

There is 1 interface on the system:

Name : Wi-Fi
Description : Realtek 8822BE Wireless LAN 802.11ac PCI-E NIC
GUID : ece9ad29-4f4d-4817-a410-a48cb9f07630
Physical address : 98:22:ef:61:c1:3f
State : disconnected
Radio status : Hardware On
Software On

Hosted network status : Not available

=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================

Hosted network settings
-----------------------
Mode : Allowed
Settings : <Not configured>

Hosted network status
---------------------
Status : Not available

=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================

Wireless LAN settings
---------------------
Show blocked networks in visible network list: No

Only use GP profiles on GP-configured networks: No

Hosted network mode allowed in WLAN service: Yes

Allow shared user credentials for network authentication: Yes

Block period: Not Configured.

Auto configuration logic is enabled on interface "Wi-Fi"
MAC randomization not available on interface Wi-Fi

=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================

Allow list on the system (group policy)
---------------------------------------
<None>

Allow list on the system (user)
-------------------------------
<None>

Block list on the system (group policy)
---------------------------------------
<None>

Block list on the system (user)
-------------------------------
<None>

=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================

Everyone is allowed to create all user profiles.

=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================

Profiles on interface Wi-Fi:

Group policy profiles (read only)
---------------------------------
<None>

User profiles
-------------
<None>

=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================

Profile "*" is not found on the system.

=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================

Interface name : Wi-Fi
There are 0 networks currently visible.

=======================================================================
======================= SHOW INTERFACE CAPABILITIES ===================
=======================================================================

Wireless System Capabilities
----------------------------
Number of antennas connected to the 802.11 radio (value not available)

Max number of channels the device can operate on, simultaneously (value not available)

Co-existence Support : Unknown

Wireless Device Capabilities
----------------------------

Interface name: Wi-Fi

WDI Version (Windows) : 0.1.1.7

WDI Version (IHV) : 0.1.1.6

Firmware Version : rtwlane

Station : Supported

Soft AP : Not supported

Network monitor mode : Not supported

Wi-Fi Direct Device : Supported

Wi-Fi Direct GO : Supported

Wi-Fi Direct Client : Supported

Protected Management Frames : Supported

DOT11k neighbor report : Supported

ANQP Service Information Discovery : Supported

Action Frame : Supported

Diversity Antenna : Not Supported

IBSS : Not Supported

Promiscuous Mode : Not Supported

P2P Device Discovery : Supported

P2P Service Name Discovery : Not Supported

P2P Service Info Discovery : Not Supported

P2P Background Discovery : Not Supported

P2P GO on 5 GHz : Not Supported

ASP 2.0 Service Name Discovery : Not Supported

ASP 2.0 Service Information Discovery : Not Supported

IP Docking Capable : Not Supported

FIPS : Supported

Instant Connect : Supported

Dx Standby NLO : Supported

Extended Channel Switch Announcement : Not Supported

Function Level Reset : Supported

Platform Level Reset : Supported

Bus Level Reset : Not Supported

MAC Randomization : Not Supported

Fast Transition : Supported

MU-MIMO : Supported

Miracast Sink : Supported

BSS Transition (802.11v) : Supported

IHV Extensibility Module Configured : Supported

Number of Tx Spatial Streams : 2

Number of Rx Spatial Streams : 2

Number of Concurrent Channels Supported : 2

P2P GO ports count : 1

P2P Clients Port Count : 1

P2P Max Mobile AP Clients : 2

Max ANQP Service Advertisements Supported : 0

Co-existence Support : Bluetooth has priority

C:\WINDOWS\system32>