New
#1
I have TWO Outlook mail boxes. Only one works correctly. Why?
May I share with you a bizarre problem I’m having with my new Outlook?
A couple of weeks ago I found that after a Reset/System Restore I had two different Outlook Mail folders. See below
A Volunteer Moderator in the Microsoft Community told me that one was for MS Outlook and the other the win10 mail app
Normal:
New:
But what I discovered today is that although every new incoming email in MS Outlook is going to my Junk folder, they're going into my Inbox in my win10 mail. Has anyone any idea why, please?
I have to confess that I'm currently waiting for a Microsoft Agent to resolve this in the Microsoft Community *** but he's away for three days and I need an answer quickly as both mail boxes continue to fill up i.e. the problem is growing.
Can anyone suggest what I need to do please? Can I uninstall MS Outlook and keep the Win10 app?
Hoping that you can help me.
David
19043.1151
*** For those who want to view the full thread, it's at https://answers.microsoft.com/en-us/...7-fe69b1b2ed0f