Outlook 2019: Operation cannot be performed because the message...

I'm using Outlook 2019 with Gmail via IMAP. When I open a message, click on Move and then select the folder I want to move to, I receive the message "The operation cannot be performed because the message has been changed". I didn't change the message in any way that I'm aware of, such as downloading pictures.

If I close the message, and attempt to move it from the list of messages, it usually moves just fine, although sometimes I get the same error.

Any ideas?

I appreciate your comment. If it wasn't happening on every opened message I try to move to a folder I would be fine with it. Frustrating!

MidwestSteve said:

I appreciate your comment. If it wasn't happening on every opened message I try to move to a folder I would be fine with it. Frustrating!

Hi folks
I think with IMAP the folders are stored on the (remote) email server so you need to COPY the folders.
If you want to delete email from the server just delete.

Some email servers may allow you to create extra folders on the server but I think you'll find that standard ones like the inbox can't be deleted. For example sub folders with the inbox so you can split your email up into manageable "chunks" with sub folders -- these should be deletable of course.

Cheers
jimbo

I often have the issue when replying to an email. I add text and send gives me the cannot send since changed message.

From lots of research it appears to be because the IMAP server hasn't yet updated for the new added message. If you open another email it perhaps forces an update to the IMAP server for the email you just closed. You can save in draft reopen and it sends ok.

I am a but confused by this but it seems to work also for others in other forums trying to move a message to a different folder.

MidwestSteve said:

I'm using Outlook 2019 with Gmail via IMAP. When I open a message, click on Move and then select the folder I want to move to, I receive the message "The operation cannot be performed because the message has been changed". I didn't change the message in any way that I'm aware of, such as downloading pictures.

If I close the message, and attempt to move it from the list of messages, it usually moves just fine, although sometimes I get the same error.

Any ideas?

Hi there
sometimes COPY then DELETE works -- I know a 2 stage process but it's an easy get around until other problem is fixed.

Cheers
jimbo

What worked for me was to:
1. Delete email message
2. Go to Trash folder and move deleted message to Inbox

Ridiculous, I know, but it just worked.