Outlook cannot connect to GMail server does not support the connection encryption type

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  1. Posts : 19
    Windows 10 Pro
       #1

    Outlook cannot connect to GMail server does not support the connection encryption type


    Hi

    I have been using the same Outlook and GMail accounts for years and about a week ago I get an error message when I try to download my email. I haven`t changed any settings at all.

    ERROR: 0x800CCC1A Your server does not support the connection encryption type you have specified.

    Software:
    Microsoft Office Outlook 2007 (12.0.6785.5000) SP3 MSO (12.0.6785.5000)
    Windows 10 Pro Version 1903 OS Build 18362.418

    Email Settings:
    Outlook cannot connect to GMail server does not support the connection encryption type-1.png
    Outlook cannot connect to GMail server does not support the connection encryption type-2.png
    Outlook cannot connect to GMail server does not support the connection encryption type-3.png

    Any help will be much appreciated.


    Thank You
      My Computer


  2. Posts : 10,752
    Windows 11 Workstation x64
       #2

    Is there a reason you are using POP3 rather than IMAP?

    I know Google were upping the security on mail apps that can connect to it's servers, you may need to allow less secure apps - Sign in - Google Accounts


    edit

    See here for fix - Outlook cannot connect to GMail server does not support the connection encryption type

      My Computers


  3. Posts : 19
    Windows 10 Pro
    Thread Starter
       #3

    z3r010 said:
    Is there a reason you are using POP3 rather than IMAP?

    I know Google were upping the security on mail apps that can connect to it's servers, you may need to allow less secure apps - Sign in - Google Accounts
    No particular reason for using pop3.
    Do you think I should switch over to IMAP?

    Signed in via link and
    Allow less secure apps: ON
      My Computer


  4. Posts : 10,752
    Windows 11 Workstation x64
       #4

    I'd start by switching to IMAP which is the standard these days and see how it goes from there.

    Edit - try Denis's settings below first to save messing.
      My Computers


  5. Posts : 17,036
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #5

    I also use
    Outlook 2007
    pop
    gmail

    Mine continues to work.

    My Advanced settings smtp & encyrption type are different.

    Outlook cannot connect to GMail server does not support the connection encryption type-gmail-advanced-settings.png

    Actually, mine appear to be an old set but they are definitely working.
    Read Gmail messages on other email clients using POP - Gmail Help

    Perhaps GMail happens to have a fault that is blocking those who use the correct settings.

    [equivalent IMAP page Check Gmail through other email platforms - Gmail Help]

    Denis
      My Computer


  6. Posts : 19
    Windows 10 Pro
    Thread Starter
       #6

    Changed settings as per "Try3" and received this message:

    Outlook cannot connect to GMail server does not support the connection encryption type-5.png

    Then tried IMAP settings and received this message:

    Outlook cannot connect to GMail server does not support the connection encryption type-4.png
      My Computer


  7. Posts : 10,752
    Windows 11 Workstation x64
       #7

    What settings did you use for imap?
      My Computers


  8. Posts : 2,075
    Windows 10 Pro
       #8

    do you have 2 step verification enabled? Then have a look at the "Generate App Password". I had the same problem with my Outlook 2016 and had to use the App Password from my Gmail account settings.

    Sign in using App Passwords - Google Account Help

      My Computer


  9. Posts : 17,036
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    I think you should revert to the settings Google suggest and then contact them for assistance.
    1 Use the search box on the page I linked to
    2 Use the Community tab on the page I linked to

    Denis
      My Computer


  10. Posts : 19
    Windows 10 Pro
    Thread Starter
       #10

    z3r010 said:
    What settings did you use for imap?
    Check Gmail through other email platforms - Gmail Help
      My Computer


 

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