New
#121
Hi all,
Had this issue on my Alienware X51 R2 with a GTX 750.
I solved the issue by plugging an extra monitor in the Intel integrated HDMI. Windows 10 setup was there waiting for me!
It seems that Win 10 setup reverted to the Intel GPU as display 1 and my GTX was display 2.
Once the setup completed, I switched the main display to my GTX thus disabling the usage of the Intel graphics.
Maybe just switching your monitor cable is sufficient. Or maybe you need a second monitor, I don't know.
Otherwise all is working well!
Hope this helps!
B.
I didn't have a 2nd monitor plugged in when I started this process, but sure enough, I plugged a monitor into my Dell Vostro 3350 and Windows 10 popped up on the monitor. Still doesn't display on my Vostro's screen despite having it mirrored. Dell says W10 is not supported on my 3350 yet. But at least I can get at my files while I wait that out!
Update #2: Hubby went ahead and just reinstalled Win 7 back on his machine until Microsoft fixes the black screen issue. At least he can use his computer again.
I have an Asus also, but could not find anything about monitors after I entered the Bios screen. What do I do now?
I have the same problem on my Vostro 5470. Windows 10 upgrade just go to the upgrade of drivers, arround 75%, then i get a black screen, with a mouse pointer on it, but when i move the mouse, nothing happens. Seems like the computer freezed, the HD light don't flash. Today i left my PC on for several hours hoping that something would happen, but nothing. When i force turn off (i don't have a reset button) the PC shows the Dell's loading screen a lot of times, then just restore the system to Windows 8.1.
I'm using windows 8.1 til a get a solution, i'm tired of wasting my time trying to upgrade and getting the black screen of death.
Please help ):
You sir are a life saver! LoL. I've been struggling with this black screen thing since yesterday morning on both mine and my husband's pc. I wasn't using a second monitor but this worked like a charm, my settings thought I was using 2 I guess. I was reading microsoft had no fix and didnt know when they would, we just bought these gaming pcs last year, thought they were goners. My hubby came home from a rough day at work yesterday only to find out, we play World of Warcraft and it relaxes him, his stress reliever was broken. I felt it was my fault so I searched non stop for something and I found you and your post. I can't thank you enough!!! Cheers!
I've also a problem. I updated and after I login, sometimes before, I got the black screen. When I push Winlogo + P I can change screen settings, and my loginscreen appears. My ram/hdd light is blue the whole time. After a little time my laptop does a auto reboot. What can I do?
Thanks in advance.