Update to version 1703 failing

Page 1 of 3 123 LastLast

  1. huyy7u8
    Posts : 57
    Windows 10
       New #1

    Update to version 1703 failing


    The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation
    Error code 0x8007002C - 0x4000D

    Had this before on another computer, which got fixed by uninstalling antivirus, firewall and messing with a few reg keys.
    That didn't work on this device. The installation still fails at 75% with a very short BSOD CRITICAL_PROCESS_DIED

    Drivers are up-to-date automatically by HP's applications. (HP ENVY h8-1410eb)
    setupact and setuperr log files are attached.

    Thank you in advance!


    Edit: Please don't give me the clean install "solution"..
    Update to version 1703 failing Attached Files
      My Computer
    Quote Quote

  3. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    1) Rename the cbs and dism logs by adding old.
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\Logs\Dism\Dism.log
    Rename the panther logs by adding old. (setupact and setuperr logs)
    2) Perform windows updates
    Post into the thread any failed KB# with error code.
    Open administrative command prompt and type or copy and paste these commands:
    1) winver (post an image into the thread after the windows updates)
    2) sfc /scannow
    3) dism /online /cleanup-image /checkhealth
    4) dism /online /cleanup-image /scanhealth
    5) dism /online /cleanup-image /restorehealth
    6) chkdsk /scan
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread


    7) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)


    8) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)


    9) shutdown /r (you will reboot the computer so that it is in clean boot)

    10) disconnect all non essential hardware from the computer (printer, camera, smart phone, etc)

    11) attempt to upgrade windows in clean boot.

    12) run the panther command again if windows upgrade fails

    13) post the new setupact and setuperr logs

    14)obtain a flash drive that you can format

    15) create a bootable windows 10 iso:     https://www.microsoft.com/en-us/software-download/windows10
    Last edited by zbook; 02 Jul 2017 at 13:06.
      My Computer
    Quote Quote

  4. huyy7u8
    Posts : 57
    Windows 10
    Thread Starter
       New #3

    I don't understand your second point "perform windows updates". There are none left. Only the upgrade to 1703 remains.

    I did an sfc /scannow and dism check/scan/restore already before, but no damage was detected.


    I'll try the rest when I can, but haven't you found anything inside the logs i have given you?
      My Computer
    Quote Quote

  6. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Each time a command is run there will be information in the logs. The error codes can potentially be deciphered to come up with a possible solution. So the aim was to make the logs a managable size and have sufficient commands with error codes to see if the problem preventing the upgrade could be found and fixed. The cbs is likely the largest file so it needs to be reduced in size. Windows updates and windows upgrades are similar but different. So running the windows updates, the scannow, restorehealth and the panther commands all create logs that may have some information that can be deciphered. Many times though the failure codes are to general to arrive at any concrete conclusion. For my windows upgrade failure from 1607 to 1703 a review of the logs indicated that it wanted more free space in the EFI partition. This allowed further troubleshooting. An in place upgrade or a clean install often eliminate the need to troubleshoot but the troubleshooting can be done.
      My Computer
    Quote Quote

  7. huyy7u8
    Posts : 57
    Windows 10
    Thread Starter
       New #5

    The list of startup processes contains Windows-hostprocess (rundll32)
    Do I have to disable that aswell? Isn't that... bad?
      My Computer
    Quote Quote

  8. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    This link may be useful:
    What Is , and Why Are So Many Running on My PC?
      My Computer
    Quote Quote

  9. huyy7u8
    Posts : 57
    Windows 10
    Thread Starter
       New #7

    I did everything as you told. Tried to install 1703 with Media Creation Tool (it doesn't appear in Windows Update anymore)

    Failed again, at the exact same moment as before.
    (reboots at 75% and shortly after a BSOD CRITICAL_PROCESS_DIED)

    I attached everything you need. (the copy-paste of the cmd is in cmd.txt)
      My Computer
    Quote Quote

  10. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #8

    Were there any new error codes?
      My Computer
    Quote Quote

  12. huyy7u8
    Posts : 57
    Windows 10
    Thread Starter
       New #9

    No. Exactly the same as before.

    The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation
    Error code 0x8007002C - 0x4000D
      My Computer
    Quote Quote

  13. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    Type winver in the left lower corner search and post your windows version and build into the thread.
    Were you able to place the computer in clean boot using msconfig and task manager and disconnect all devices?
    Which antivirus are you using?
    When you view windows update when was the last successful update?
      My Computer
    Quote Quote

 

  Related Discussions
Hi all, I am having a frustrating issue at the moment, where my pc is taking 20 minutes to boot - this is primarily because it keeps trying to install several windows updates, gets to 30% after multiple restarts, then fails, and says "recovering...
so just like the creators update which ive previously not had any success installing. i gave up and went about my daily use of my computer. now the feature update 1703 is being forced upon me and have no way of holding it off.. it to is also...
Update from 1607 to 1703 failing (again!)
in Installation and Upgrade

If you look up my threads, you'll find that last winter going from 1511 to a properly working 1607 proved impossible after seven tries, so I cleared the system SSD, disconnected all the other HDD/SSD's and did a clean reinstall. Well, same thing is...
My notebook is running Windows 10 Home Ver 1607 OS build 14393.1358. About a week ago, it commenced attempting to download and install feature update to version 1703. This failed and the notebook has subsequently made 15 attempts, all of which...
So my problem here is that the check for updates say that my computer is up to date but when ı go into the update history I can see around 15 failed updates trying to install 1703. So I run the troubleshooter for updates and it says that there...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:29.
Find Us




Windows 10 Forums