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  1.    14 Jan 2017 #1
    Join Date : Jul 2016
    Posts : 91
    Win 10 Pro x64

    Update from 1511 to 1607 failing


    Win 10 Pro i7 desktop (upgraded from 8.1), 1511 working fine. Tried four times this week to go from 1511 to 1607 and failed four times. Well, actually the first time via USB setup it succeeded, but when a day later I needed to boot into Safe Mode, startup ran on and on (four blue Windows screen, circling dots). I was eventually able to use diagnosis and repair off a USB stick to get into Safe Mode, but starting back to normal mode just ran on and on. After that, I've used the Windows Update method and each time during installation it gets to a point where start up runs on indefinitely. I've even let it go all night to be sure. Just a little bit ago, for example, it got to about 77% installed, restarted a third time and it happened again (waited a good 30 minutes). I've tried diagnosis and repair, but very soon there's a flash and the screen goes blank (black) - and stays that way. Someone elsewhere suggested that updating the Intel driver had solved it for him (Device Mgr > System), and mine did show need of an update, but that didn't do it for me. sfc /scannow did find some errors, but fixing those hasn't solved it either. I've also turned off (but not uninstalled) MBAM and Windows Defender/Firewall before starting. In the end, each time I've had to use a system image from an external SSD to go back to 1511.

    Any ideas? Thanks,
    Last edited by highstream; 14 Jan 2017 at 01:29.
      My ComputerSystem Spec
  2.    14 Jan 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    Run the built in trouble shooter for Updates on 1511 to ensure everything is clean.

    Type troubleshooting in the Cortana search bar, troubleshooting appears at top.
    Click it, window opens, lower right side "Fix problems with Windows Update", click.
    Window opens, click on “advance”, click on Run as administrator, click “Next”.
    Should run clean. If not run again.

    I know you are likely trying to avoid this but maybe a clean install on 1607 is the way to go. If you do, delete old windows partitions as part of clean install.
      My ComputerSystem Spec
  3.    14 Jan 2017 #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,523
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Removing all unnecessary USB devices and drives during the upgrade can also help. They can safely be put back after the install has completed successfully.
      My ComputersSystem Spec
  4.    14 Jan 2017 #4
    Join Date : Jul 2016
    Posts : 91
    Win 10 Pro x64
    Thread Starter

    Thanks for the advice. Fix Update made some repairs. I'll try the update again later.

    After posting, I had tried again and left it overnight, but the install got stuck at 26%. On the way back to 1511, however, I got a scare. Usually in starting from a USB stick to roll back, I've used troubleshooting and worked my way to using a system repair image from an external SSD. This time it didn't work: the system showed an error message that the architecture of the image (e.g., x64) is different from than of my computer, which obviously couldn't be. So after a few dead ends, I tried the roll back the install choice and it worked. Oddly, though, the message at the end suggested that I had gone back to what was there before Win 10, when in fact it went to 1511.

    The other thing I haven't understood is about the system repair CD created per prompt at the end of making a system image. I tried it in the process of getting back to 1511, when other ways have seemed to fail (like above), but Windows never recognizes it as a valid boot disk. Why?
      My ComputerSystem Spec
  5.    14 Jan 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,523
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by highstream View Post
    ...the system showed an error message that the architecture of the image (e.g., x64) is different from than of my computer...
    You get this if you boot from an (x86) recovery USB but the OS is (x64) (or vice versa). I get this if I try to restore a system image using the wrong 'bits' for the recovery environment, they have to match.

    The other thing I haven't understood is about the system repair CD created per prompt at the end of making a system image. I tried it in the process of getting back to 1511, when other ways have seemed to fail (like above), but Windows never recognizes it as a valid boot disk. Why?
    You may need to go into the Bios and change the boot order. On some machines you can select the boot device at the power-on Bios ID screen. Mine (briefly) says 'F12 to choose boot device' before Windows starts to load, and as an added 'safety feature' when it recognises a bootable CD says 'press any key to boot from the CD/DVD...' defaulting to booting the HDD if I don't press a key in time (I get about 5 seconds to do so).
      My ComputersSystem Spec
  6.    14 Jan 2017 #6
    Join Date : Jul 2016
    Posts : 91
    Win 10 Pro x64
    Thread Starter

    Thanks. Yes, I didn't change the boot order for the repair disk, but had on a try with a previous version.

    Not entirely sure what you mean about the USB stick. It's 32 gb USB 3.0, as I recall long formatted FAT32. The system image is on an SSD that was formatted on this x64 machine (NTFS). My desktop and laptop have long been x64 machines. Before last night's fifth try, I used the current media creation tool to download the latest Win 10 setup (previously I had been using the one made in August). Since it is the same flash drive used for the previous image roll backs, I'm not sure how it would have ended up as x86, unless Windows itself did that while creating the new set of files on an x64 machine. That's what has me puzzled.
      My ComputerSystem Spec
  7.    14 Jan 2017 #7
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    I maybe misreading this. If so ignore me.

    As Bree states you may need to set boot order but .....

    The CD you create as part of Backup and Recovery (Window 7) is not a "repair" device for windows 10. It is simple something to get an Image back in or restore files. Some people, and I believe Bree and I have been on the same threads before, use this process and it works. Others have had issues. Lots of threads have passed, but I believe the recommendation was to keep this CD with the Image created for better success.

    Lots of forum users use Macrium Reflect. It is free. What ever works for you.

    Now back to Windows 10. If you want a USB stick that performs Window 10 functions, I understand you need a Recovery Drive. Type it into Cortana, start the process and it will create a bootable USB Recovery drive. Usually you need a 8GB key, if you don't copy drivers, 4GB. It will tell you.

    If I have this wrong, someone correct me.
      My ComputerSystem Spec
  8.    14 Jan 2017 #8
    Join Date : Jul 2016
    Posts : 91
    Win 10 Pro x64
    Thread Starter

    When a system image backup is run (CP>File History screen), at the end it asks the user if they want to make a recovery disk. Since I'm creating the images using a Win 10 1511 machine onto an SSD that was formatted (NTFS) on this x64 machine, I'm not sure where the Win 7 or x86 comes from.

    I've been using and keeping the USB stick as a Win 10 installation tool, so that it can double for dealing with bad situations where a startup and repair or roll back are needed.
      My ComputerSystem Spec
  9.    14 Jan 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    Thanks for clarification. I didn't realize they kept that in as well. They brought back Backup and Restore (Windows 7) and it has a disk as well.

    If you type recovery drive in Cortana you will see that process for creating bootable Recovery media.

    What is next, clean 1607?
      My ComputerSystem Spec
  10.    14 Jan 2017 #10
    Join Date : Jul 2016
    Posts : 91
    Win 10 Pro x64
    Thread Starter

    Thanks for the suggestion. Two choices right now: either the Update repair suggested here works or stick with 1511 until ready to do a clean install. I did a few of the latter with 8.1 when there were what turned out to be mobo problems, so it's not something I wish for (like prepping for a colonoscopy).
      My ComputerSystem Spec

 
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