1.    09 Apr 2015 #1
    Join Date : Mar 2015
    Posts : 21
    Windows 7 Professional

    Sony OptiArc AD7240 not seen

    During the install of 10041 I found that it was taking over 10 hours. Forced a reboot and the OS came up. When I tried to run a program install from a CD (non-bootable) the drive did not run. Only a bootable installer (W10) on a clean startup is recognized. I suspecthat W10 keeps trying to find the drive as the drivers should be included.

    Seems that the AD-7240 is known for this behavior, as it was present in earlier versions of Windows. Oddly, I never had a problem with the drive in Windows XP or 7. It is reported on several sites that it does not matter which version of the drive firmware is in place either. The BIOS for the motherboard sees the drive btw. To test further, I installed a Sony DVD-rom drive using a PATA connection and it is seen both in the BIOS and in Device Manager. I will test further when a new SATA DVD Burner arrives.

    Just a heads up.
      My ComputerSystem Spec
  2.    09 Apr 2015 #2
    Join Date : Oct 2014
    Posts : 374
    Windows 10 Pro x86 and x64 dual boot

    My AD-7241S is seen in Windows 10, although it takes 6 spins to read a DVD, but CDs are ok. Could it be the drive not reading DVDs, try some CDs.
      My ComputerSystem Spec
  3.    09 Apr 2015 #3
    Join Date : Mar 2015
    Posts : 21
    Windows 7 Professional
    Thread Starter

    Thanks for the suggestion.
    The problem is that Device Manager does not list the drive at all. To make matters more complicated-the only way the drive works is to put the W10 disc in and do an install; once the disc is removed (hours later, btw) the drive will not appear in Device Manager. This is likely an interface issue that both Sony and Microsoft never resolved as to the 7240, which is just fine in W7.
      My ComputerSystem Spec


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