New
#1
Locked out
Hi group
I have a Dell 8920, 6 years old. I moved to W 11 as soon as I could. Now, I wanted to go back toW 10. So, I started the process and it was going normally. Suddenly it went dark. Now,I cant get beyond the lock screen. My password wont work. keyboard doesnt work. f12 boot menu wont come up. f2 b setup wont come up. I am locked out and no clue what to do. Any ideas will be appreciated.