Unable to boot to Windows 10 installation. Freezes and shutsdown.

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  1. TraceL
    Posts : 7
    No OS
       New #1

    Unable to boot to Windows 10 installation. Freezes and shutsdown.


    Using Windows Media Creation Tool. I tried to make a Windows installation USB. Following the instructions on this site, I succesfully did that and tried it on my PC. This PC was built today. After booting to the USB, the monitor showed the BIOS's motherboard theme, yet split in two as if it's loading something. After a while it then changes to a blue screen with no text and graphical bugs on the right side of the screen, then just shuts down with no error.

    I tried enabling CSM. That only made the graphical bug on the blue screen disappear and made the bios theme load totally rather than splitting it. Still shuts down with no error code. I then tried to use the media creation tool to make a .ISO file. Then, I used Rufus to image it into the USB. Same results.

    Tried to download the ISO directly from Microsoft's website, but Rufus could not image the ISO to my USB, with the error being an "undetermined error". Looking around it could be that my USB does not support NTFS type because Rufus was forced to use that type when imaging this specific ISO.

    I thought It was a bad USB, and it actually could be. Enabling the check bad sectors on Rufus in 1 pass mode made it found 200+ corrupted error on read pass. However, using chkdsk it didnt detect anything. And this is a brand new USB i bought from a random local shop. Which is why i'll try to buy a new flashdisk from a reputable source later.

    My question is, Is there anyway to be certain that is not my Motherboard's or any other parts' fault? Again, this is a brand new built PC so i was extremely afraid if this wasnt the USB's fault, but my PC's. I tried installing Ubuntu, but it didnt even boot into it. However, it did recognize that it was a bootable USB in the BIOS.

    As a side note, the Motherboard's EZ Debug LED says that there is no error except for the boot being undetectable/failing.
      My Computer
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  3. hsehestedt
    Posts : 4,187
    Windows 11 Pro, 22H2
       New #2

    TraceL, could you try to create the thumb drive using the attached utility? It's something I wrote.

    Note that when you run it it may complain that you don't have the ADK installed. That's ok. ADK is not need to make a bootable thumb drive.

    Choose option number 4 from the menu.

    When it makes the bootable thumb drive, it can create additional partitions on the thumb drive for you. For now, when it asks if you want to create additional partitions, just say no.

    Windows Image Manager.zip
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  4. Megahertz
    Posts : 6,345
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #3

    I have seen many faulty USB drives. I myself bought a Kingston that needed to be replaced.
    I always test my flash drives with H2Testw
    It will write data to every cluster and then verify.
      My Computers
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  6. zbook
    Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Can you get audio for beep codes:

    What is POST?
    Computer POST and beep codes
    POST troubleshooting steps
      My Computer
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  7. TraceL
    Posts : 7
    No OS
    Thread Starter
       New #5

    hsehestedt said:
    TraceL, could you try to create the thumb drive using the attached utility? It's something I wrote.

    Note that when you run it it may complain that you don't have the ADK installed. That's ok. ADK is not need to make a bootable thumb drive.

    Choose option number 4 from the menu.

    When it makes the bootable thumb drive, it can create additional partitions on the thumb drive for you. For now, when it asks if you want to create additional partitions, just say no.

    Windows Image Manager.zip
    Tried to, but i got an error saying this:
    Code:
    2020/08/30 07:02:56 ERROR 1005 (0x000003ED) Accessing Destination Directory G:\sources\
The volume does not contain a recognized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted.
Waiting 30 seconds...
    It was able to run smoothly for a bit before reaching to the error. As a sidenote, the checksum for my ISO is in MSDN Files Info by WZT, so it is not corrupted.

    Megahertz said:
    I have seen many faulty USB drives. I myself bought a Kingston that needed to be replaced.
    I always test my flash drives with H2Testw
    It will write data to every cluster and then verify.
    I see, then i'll go ahead and buy a new USB from a reputable source then.
      My Computer
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  8. hsehestedt
    Posts : 4,187
    Windows 11 Pro, 22H2
       New #6

    TraceL, don't give up yet! That message is actually very useful to us.

    Try something, if you don't mind:

    1) Double-click your ISO image to mount it and then note the drive letter.
    2) Create a folder on your HD (any HD), maybe something like C:\Win_Files
    3) Use file explorer to copy all files from the ISO image to the folder you created on the HD.

    Does it successfully complete or does it report any errors?

    Either way, when done:

    1) Delete the folder you created on the HD.
    2) Right-click the drive letter of the mounted ISO image and select Eject.

    I want to see if that generates an error.

    Even if it does not, I have more ideas, so please let me know how that goes.
      My Computers
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  9. zbook
    Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       New #7

    For flash drives:
    a) Test on a working computer
    b) Test USB2 and USB3 ports
    c) Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    d) Turn off temporarily fast boot, secure boot, CSM if enabled


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC

    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows


    Once you can boot to a windows 10 iso
    click repair > troubleshoot > command prompt

    type:

    Code:
    bcdedit /enum all
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel dis 1
det dis
lis par
sel dis 2
det dis
lis par
exit

    Take pictures with a camera or smartphone camera > post images into the thread


    Take Screenshot in Windows 10
    https://support.microsoft.com/en-gb/...re-screenshots
    How to Upload and Post Screenshots and Files at Ten Forums
      My Computer
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  10. TraceL
    Posts : 7
    No OS
    Thread Starter
       New #8

    Sorry for the late reply.

    hsehestedt said:
    TraceL, don't give up yet! That message is actually very useful to us.

    Try something, if you don't mind:

    1) Double-click your ISO image to mount it and then note the drive letter.
    2) Create a folder on your HD (any HD), maybe something like C:\Win_Files
    3) Use file explorer to copy all files from the ISO image to the folder you created on the HD.

    Does it successfully complete or does it report any errors?

    Either way, when done:

    1) Delete the folder you created on the HD.
    2) Right-click the drive letter of the mounted ISO image and select Eject.

    I want to see if that generates an error.

    Even if it does not, I have more ideas, so please let me know how that goes.
    It worked with no errors.

    zbook said:
    Can you get audio for beep codes:

    What is POST?
    Computer POST and beep codes
    POST troubleshooting steps
    zbook said:
    For flash drives:
    a) Test on a working computer
    b) Test USB2 and USB3 ports
    c) Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    d) Turn off temporarily fast boot, secure boot, CSM if enabled


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC

    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows


    Once you can boot to a windows 10 iso
    click repair > troubleshoot > command prompt

    type:

    Code:
    bcdedit /enum all
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel dis 1
det dis
lis par
sel dis 2
det dis
lis par
exit

    Take pictures with a camera or smartphone camera > post images into the thread


    Take Screenshot in Windows 10
    https://support.microsoft.com/en-gb/...re-screenshots
    How to Upload and Post Screenshots and Files at Ten Forums
    I will try testing on my old computer. There is a "memory fast boot" option and i have disabled that. I have tried enabling/disabling CSM, which also put my BIOS to UEFI+LEGACY mode. None of that worked. I don't know how i would test their usb ports though. The motherboard detects them, it's just that it can't read them.
      My Computer
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  12. hsehestedt
    Posts : 4,187
    Windows 11 Pro, 22H2
       New #9

    Perform the steps that zbook described, but if you if don't mind, try this method of creating the boot media:

    Create bootable USB installer if install.wim is greater than 4GB

    I have never had this method fail. Works on BIOS and UEFI based systems, works with install.wim files greater than 4GB (mine is 20GB+), and on systems that refuse to boot from thumb drives that are formatted with NTFS.

    If this does not work, then I would tend to concur that that there may be a problem with that flash media.
      My Computers
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  13. TraceL
    Posts : 7
    No OS
    Thread Starter
       New #10

    Update. It was the USB. Bought a new 32gb USB 3.0 one and everything worked fine. 0 bad sectors on rufus and h2testw
      My Computer
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