Cannot upgrade to WIN 10 from WIN7 sp1

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  1. Posts : 9
    Windows 10
       #1

    Cannot upgrade to WIN 10 from WIN7 sp1


    Hi All,
    I have tried to upgrade from 7 to 10 at least 6 times and in every instance I get "The Installation failed in SAFE_OS Phase with an error during Replicate_OC operation 0x8007001f - 0x20006" then it reverts to back to 7. (To be clear, the install goes to the very end (100%) and then the message "Cannot continue" with the above error message and aborts the install.

    I have tried to install from a USB stick and using Media Creator Tool then using clean boot, disabled AV etc., and even tried Safe Mode [I know, I know] but am getting desperate . I think I can do a clean install but probably can't do it for free.

    Toshiba Satellite L655 P6100 @2.00 GHz 2.GHz with 3 GB RAM, 64 bit Win7 SP1.

    It's driving me crazy [which is not long trip]

    Any help is appreciated.

    Tom
    Last edited by odatkid; 30 Apr 2020 at 10:32. Reason: More Info
      My Computer


  2. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Troubleshooting the Windows upgrade error 0x8007001f - 0x20006 typically requires troubleshooting log files which is tedious.

    Consider these options:
    Make a free backup image then run through these tutorials:
    Upgrade to Windows 10 from Windows 7 for Free
    Clean Install Windows 10 Directly without having to Upgrade First
      My Computer


  3. Posts : 6,343
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #3

    To install win 10 over Win 7 it will need around 20G or more free space on the main drive as it installs win 10 but keep the Win 7 to be able to roll back.
    How much free space you have on the main drive?
      My Computers


  4. Posts : 9
    Windows 10
    Thread Starter
       #4

    Thank you for the reply(s)

    I can't upgrade at all. This is what I get after when the upgrade gets to 100%:


    "The Installation failed in SAFE_OS Phase with an error during Replicate_OC operation 0x8007001f - 0x20006"

    I have 215Gb free space on the hard drive

    Still need help, Thank you
      My Computer


  5. Posts : 6,343
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #5

    Please edit your profile with ALL your hardware specs. It will help us to help you.
    System Specs - Fill in at Ten Forums
      My Computers


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    Thank you,

    This not my PC, trying to upgrade for a friend.


    Toshiba Satellite L655 P6100 @2.00 GHz 2.GHz with 3 GB RAM, 64 bit Win7 SP1 with 300Gb Hard drive
      My Computer


  7. Posts : 6,343
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #7

    This is general tips. Apply one by one before you try to upgrade.
    - Open a cmd window as administrator and type:
    chkdsk c: /f
    It will say the disk is in use and if you want to schedule to next start = Yes
    - Back to windows, open a cmd window as administrator and type:
    sfc /scannow
    - Do a cleanup. Use built in Disk cleanup (%windir%\system32\cleanmgr.exe) or CCleaner
    - Defrag C: (%windir%\system32\dfrgui.exe)
    - Open MSConfig and disable all non MS services and all startup programs. Restart.

    Disable the internet and run the setup.exe from Win 10 installation files.
      My Computers


  8. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    This is an upgrade checklist: (modified for upgrading 7 to 10)

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v C:
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    https://www.sevenforums.com/tutorials/433-disk-check.html
    https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    (And this includes uninstalling Microsoft Security Essentials (MSE) immediately before the upgrade attempt)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    https://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
    
    10) Create and verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaining certain dump files)
    https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html
    https://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html
    
    
    11) Consider placing the computer in clean startup:
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    
    14) Consider making a free backup image:
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
    https://www.sevenforums.com/tutorials/218920-macrium-reflect-create-bootable-rescue-usb-drive.html
    
    15) Test the drive:
    https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
    Crystal Disk standard edition:
    https://crystalmark.info/en/software/crystaldiskinfo/
      My Computer


  9. Posts : 9
    Windows 10
    Thread Starter
       #9

    Thank You


    Hi All,

    Threw in the towel. Decided to wipe HD completely and reinstall win7 so I can upgrade to win 10.

    Thank you all for your time and support
      My Computer


  10. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Let us know if the upgrade was successful.
      My Computer


 

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