Windows 10: Windows 10 Dell Laptop Upgrade Issue

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  1.    11 Aug 2015 #1

    Windows 10 Dell Laptop Upgrade Issue

    So I I've upgraded to Win10 on my main desktop, laptop, and my wife's laptop without issue. My wife's aunt was having some problems with her laptop so I took it, cleaned it up a bit and started the upgrade from Windows 7 to Windows 10. I started the upgrade and once it got to to the automated portion I let it go for a while. When I came back, the laptop was on but on a black screen with no cursor. I powered it off and the Dell boot screen came up, followed by the Windows 10 icon and the spinning circle. It then gets past that and returns to the black screen. I don't have any external monitors connected to the laptop. Any ideas?
      My ComputerSystem Spec

  2. Posts : 5,703
    Windows 10 Pro X64 16299.192
       11 Aug 2015 #2

    Do you have a monitor you can connect? Worth tyrying.

    Also try a blind login by pressing Enter then type the password and press Enter again.
      My ComputersSystem Spec

  3.    11 Aug 2015 #3

    Yeah from what I've read I am definitely going to try an external monitor. The PC wasn't previously password protected but I'll try just hitting enter. Headed home to try now.
      My ComputerSystem Spec

  4.    11 Aug 2015 #4

    So that did the trick. I can see the desktop on the external monitor. However, I now can't seem to get it to recognize the laptop display.
      My ComputerSystem Spec

  5. Posts : 5,703
    Windows 10 Pro X64 16299.192
       12 Aug 2015 #5

    Try Winkey+P
      My ComputersSystem Spec

  6.    12 Aug 2015 #6

    WinKey + P unfortunately does not work either. Have tried uninstalling the display drivers with no success either.
      My ComputerSystem Spec

  7. Posts : 5,703
    Windows 10 Pro X64 16299.192
       12 Aug 2015 #7

    Doesn't Winkey+P bring this up?

    Click image for larger version. 

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      My ComputersSystem Spec

  • Posts : 5,703
    Windows 10 Pro X64 16299.192
       12 Aug 2015 #8

    Is ther a Fn+f# key combo that swaps onboard and external display? If so, try that. Often it's Fn+F4 (or F5).
      My ComputersSystem Spec

  •    15 Aug 2015 #9

    Yeah that's the screen it shows. No change though. F1 is the key that switches displays but it didn't switch to laptop display either..
      My ComputerSystem Spec

  •    15 Aug 2015 #10

    Reverted back to Windows 7 and trying a reinstall now.
      My ComputerSystem Spec

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