Dell Latitude 5400, Clean Install Problem and My Solution


  1. Posts : 42
    Windows 7
       #1

    Dell Latitude 5400, Clean Install Problem and My Solution


    I picked up an brand new Dell Latitude 5400 with 512 Gig SSD and 16 gig of RAM.

    I wiped the drive so I could do a clean install using sysprep to move the Users folder to a separate partition.

    I would have C: OS and D: User.

    The procedure worked....save for the problem that it kept crashing very quickly....(forgive me, I do not remember the error message.) Dell's India based highly motivated and brilliant support team was of course absolutely useless. They wanted me to pay for software support which I declined.

    Initially I tried their recovery procedure but the problem was that there was no way to move the user folder. All it did was to restore it as it had come from the factory.

    I reasoned that the laptop was probably so new...(it has "stuff" the names of which I had never heard before....there own use of the terms RAID and Thunderbolt...(why didn't they use Thunderbird instead?) that Windows did not have the necessary driver for it to run.

    So.....I did the clean install and as soon as I was up and running I started loading what I thought were the necessary drivers and viola....success!

    I hope this might be helpful should anyone else have the misfortune to purchase a Dell. (Well, actually, so far so good, it seems to be working....time will tell.)
      My Computer


  2. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    This tutorial may be useful:

    Move Users Folder Location in Windows 10
      My Computer


 

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