W10 Initial Boot Fails, reverts to W7 - PS2?


  1. Posts : 88
    Windows-7 Pro
       #1

    W10 Initial Boot Fails, reverts to W7 - PS2?


    In doing an In Place Upgrade to W10, the Initial Boot Fails.
    I have eliminated every software related issue presented.
    I have unplugged every non essential hardware device except the PS2 Keyboard, Mouse and Touch Screen Monitor.

    Can PS2 devices prevent the Initial Boot?

    I will try USB wired and or USB wireless if need be but right now that would be a guess.

    I would like to know with assurance, why the Initial Boot is failing.

    Please help if you have experience in this area.
      My Computer


  2. Posts : 76
    Windows 10 Pro (x64)
       #2

    Mike Lynch said:
    In doing an In Place Upgrade to W10, the Initial Boot Fails.
    I have eliminated every software related issue presented.
    I have unplugged every non essential hardware device except the PS2 Keyboard, Mouse and Touch Screen Monitor.

    Can PS2 devices prevent the Initial Boot?

    I will try USB wired and or USB wireless if need be but right now that would be a guess.

    I would like to know with assurance, why the Initial Boot is failing.

    Please help if you have experience in this area.
    Have you tried disconnecting from the Internet while performing the upgrade after a restart?
      My Computer


  3. Posts : 88
    Windows-7 Pro
    Thread Starter
       #3

    Thank you for responding.

    No I haven't.

    Throughout the In-Place Upgrade, the Windows-10 Software goes out to look for Updates.

    Do you believe it would ignore the fact that there isn't an Internet Connection and continue to function?
      My Computer


  4. Posts : 67
    Windows 10 Professional 21H2
       #4

    Just a quick view on your computer specs in your profile led me to this page: https://support.hp.com/us-en/topic/w...nter-computing
    Have you updated everything from the HP perspective before attempting the upgrade?
      My Computer


  5. Posts : 88
    Windows-7 Pro
    Thread Starter
       #5

    I will check it out after I can get on the PC for a while undisturbed.

    Most likely, tonight.

    Thank you for responding.
      My Computer


  6. Posts : 1,594
    win10 home
       #6

    Does your Reliability History have any entries?
      My Computer


  7. Posts : 88
    Windows-7 Pro
    Thread Starter
       #7

    Unable to complete an In-Place Upgrade, W7 to W10, Fails Initial Boot!


    I tried on a PC that never had W10 on it - Failure.
    I tried on a PC that did have W10 on it but had the System Drive exchanged with the PC above this line - Failure.
    I tried it from the WEB - Failure.
    I tried it from a DVD - Failure.
    I tried it from a USB Thumb Drive - Failure.
    In all of the above scenarios, I removed all USB Hardware, except the install from the USB Thumb Drive.
    In all of the above scenarios, I disabled all Security Software, except MSE, which was found and flagged each time.

    Is there ANYWHERE I can look to determine why the W10 In-Place Upgrade install fails?

    Please keep it simple as I am a novice at this.
      My Computer


  8. Posts : 88
    Windows-7 Pro
    Thread Starter
       #8

    Reliability History?


    How do I find this?

    ALSO

    Since the Initial Boot Fails, if I disconnect from the Internet, what good does it do me?
    The System is back to it's original Windows-7 state.
      My Computer


  9. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1) There are log collectors used in another forum room.
    Run DM and upload results into this thread:
    BSOD - Posting Instructions

    2) This Upgrade check list I made for Windows 10 > 10.
    Below I'll modify it for 7 > 10.
    Run through the checklist:

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq


    For step #3:
    Disk Check - Windows 7 Help Forums
    Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
    For step #4 only run scannow
    For step #6 if you are using Microsoft Security Essentials it needs to be uninstalled for the upgrade
    For step #11 place the computer in clean startup:
    Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Help Forums

    3) Make a free backup image and save the image to another disk drive or the cloud:
    Imaging with free Macrium - Windows 7 Help Forums

    4) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    5) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    6) After completing all of the above steps perform an in place upgrade repair:
    Upgrade to Windows 10 from Windows 7 for Free

    7) If the upgrade works you are set
    8) If the upgrade fails then run setupdiag > post a share link into the thread using one drive, drop box, or google drive
    https://docs.microsoft.com/en-us/win...rade/setupdiag
      My Computer


  10. Posts : 1,594
    win10 home
       #10

    Start typing in Reliability History in the search box,bottom left of screen.After the first two letters,the application selector should appear.If there are any entries,then use "view tech details"for any relevant details.
      My Computer


 

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