Hi,
On a laptop with Win 10-64bit at our seniors centre.
Recent upgrade took a very long time due to poor internet connection. The last upgrade install ( about 2 weeks ago) , when system rebooted an error message comes up saying the update was not complete and to reinstall the upgrade. Problem is when hit Okay it justs reboots to the same place and and same error message. Can not boot into safe mode.
Any ideas????
Thanks Bruce
Welcome to the forum. You dont say what the update was if there is no data on there you can get the latest full version dvd free from Download Windows 10 and do a clean install
1) Please update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Once the bootable windows 10 iso is available > insert into any USB port
4) Open the BIOS > temporarily modify the boot menu so that the computer will boot to the USB external hard drive
5) Boot to windows 10 iso
Use a camera or smart phone camera as needed to take pictures and post images into the thread:
6) choose language, time, currency, and keyboard, or click next
7) Do not click install
8) In the left lower corner click on "repair your computer"
9) click troubleshoot
10) In the windows advanced troubleshooting menu click command prompt > Administrator: X:\Windows\System32\cmd.exe > X:\Sources>
11) Type: bcdedit | find "osdevice"
12) Type: bootrec /scanos
13) Type: DISM /image:G:\ /cleanup-image /revertpendingactions (replace G with the drive letter for the partition)
(there is a space between \ and /)
14) Type: sfc /scannow /offbootdir=G:\ /offwindir=G:\windows
(replace each letter G with the drive letter for the partition)
15) Type: chkdsk /r
exit or reboot
Quote