Windows 10: My wide screen laptop suddenly became 1024x768

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  1. Posts : 384
    Windows 10 Pro 64 bit
       24 Nov 2017 #11

    This is the Microsoft driver that's giving trouble.

    Click image for larger version. 

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      My ComputersSystem Spec

  2.    24 Nov 2017 #12

    If you can use "roll back" option, do that.

    If not, try use AMDCleanupUtility, reboot, wait for Windows to automatically download latest drivers (took about 10-15 minutes for me), then use Rollback options on those drivers in Driver Manager.

    Same thing happened yesterday and it worked for me, although I don't have notebook but it was desktop with ATI/AMD Radeon HD4670, WIN 10. Now I have 8.970.100.9001 driver version, which is mentioned in GPU-624 Article Number (works from HD 2000 up to 4000 desktop and mobility series) at AMD website.
      My ComputerSystem Spec

  3.    24 Nov 2017 #13

    The same thing just happened to me. Here's what I did to fix it. Open Device Manager (as administrator), find the driver under Display adapters and tap Properties. On the Driver tab, tap Roll Back Driver. There is a way to prevent a Windows Update from changing the drivers but my Windows 10 version does not support it.
      My ComputerSystem Spec

  4.    25 Nov 2017 #14

    Wish I had looked through this better today before ripping all my cables out of the wall.
      My ComputerSystem Spec

  5.    26 Nov 2017 #15

    To roll back to a previous version of a driver

    • Open Device Manager.
    • Right-click the device for which you want to roll back to the previous version of the driver, and then click Properties.
    • Click the Drivers tab.
    • Click Roll Back Driver.
    • In the Driver Package rollback dialog box, click Yes.
    • this has never faild

      My ComputerSystem Spec


 
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