Windows 10: Always have to disable Intel HD Graphics in order to enable AMD GPU

  1.    11 Dec 2016 #1

    Always have to disable Intel HD Graphics in order to enable AMD GPU


    Hello everyone,

    Here are my system specs;

    HP Probook 450 G3
    6th Generation
    Windows 10
    AMD Radeon R7 M260
    I use Adobe Premiere Pro CC and Adobe Media Encoder CC in my Video Post-Production Job.

    I have to have the AMD Radeon R7 M260 GPU enabled for these two applications for faster rendering otherwise the CPU has to do a lot of work and GPU just sits there doing nothing.

    The same case goes for PC Games.

    Problem:

    AMD GPU is not detected unless Intel HD Graphics is disabled via Device Manager.
    I have the "Hybrid GPU Switching" enabled via BIOS but still I have to disable Intel HD Graphics for the AMD to be detected.

    I have tried to uninstall and reinstall Fresh GPU Drivers from AMD, but still to no vain. I have also tried the same with Intel HD Graphics Drivers.

    Is there a problem with Intel HD Graphics or something?

    Please guide, waiting for your kind replies. Thank you!
      My ComputerSystem Spec

  2.    11 Dec 2016 #2

    For the switchable graphics to work correctly, you may need a custom driver from the manufacturer of the PC. One from HP for that make and model. Installing the two separate drivers may not be the way to go.
      My ComputerSystem Spec

  3.    12 Dec 2016 #3

    Sorry, it didn't work! Any more suggestions?
      My ComputerSystem Spec


  4. Posts : 3,209
    10.5 Home 1803 x64
       12 Dec 2016 #4

    Go to Power Options - Change plan settings - Change Advanced Plan Settings:

    Find any GPU related setting, like Switchable Dynamic Graphics, AMD Graphics Power Saving.

    Switch it to Maximum Performance, then it should force a better GPU to be enabled by default.
      My ComputerSystem Spec

  5.    12 Dec 2016 #5

    TairikuOkami said: View Post
    Go to Power Options - Change plan settings - Change Advanced Plan Settings:

    Find any GPU related setting, like Switchable Dynamic Graphics, AMD Graphics Power Saving.

    Switch it to Maximum Performance, then it should force a better GPU to be enabled by default.
    Everything is set to Maximum Performance whether it is OnBattery configuration or PluggedIn configuration. Only gfxv4_0.exe (Intel HD Graphics Panel executable) is set to Power Savings and can't be set to Maximum Perfomance because the drop down menu is locked and a little Lock icon appears beside it.
      My ComputerSystem Spec

  6.    12 Dec 2016 #6

    What is the exact AMD driverversion at the moment?
      My ComputerSystem Spec

  7.    12 Dec 2016 #7

    lifetec said: View Post
    What is the exact AMD driverversion at the moment?
    Here are the details from Device Manager for Display Adapter > AMD Radeon R7 M340

    Driver Version : 16.300.2901.0
    Driver Date : 05/10/2016
    Driver Provider : Advanced Micro Devices, Inc.
      My ComputerSystem Spec

  •    12 Dec 2016 #8

    Often laptopmanufacturers are using their own "customized" drivers and the best advice is to use the drivers from the supportpage of your laptopmodel.

    On the supportpage under Driver- graphics.
    There are 3 drivers avaliable
    AMD and Intel and AMD Hybrid Graphics.
    I suspect you have to use the hybrid drivers if you want use hybrid function.
    Your current version is the AMD only driver
    The hybrid driver has version 15.201.2601.1003
    supportpage http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4192

    It could be that a windows update driver has overwritten/updated your Original working (hybrid) driver.
    If that keeps happening you must disable the windows update driver.
      My ComputerSystem Spec

  •    12 Dec 2016 #9

    lifetec said: View Post
    Often laptopmanufacturers are using their own "customized" drivers and the best advice is to use the drivers from the supportpage of your laptopmodel.

    On the supportpage under Driver- graphics.
    There are 3 drivers avaliable
    AMD and Intel and AMD Hybrid Graphics.
    I suspect you have to use the hybrid drivers if you want use hybrid function.
    Your current version is the AMD only driver
    The hybrid driver has version 15.201.2601.1003
    supportpage http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4192

    It could be that a windows update driver has overwritten/updated your Original working (hybrid) driver.
    If that keeps happening you must disable the windows update driver.

    I had downloaded all 3 drivers. Installed all of them, separating each install with a restart.

    Let me uninstall all of em, except Intel HD Graphics and install AMD Hybrid alone.
      My ComputerSystem Spec


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