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#1
HDMI output has stopped working after update to 1909
For many (at least 3) years, I have used a Philips 225PL2 monitor as an extended desktop. It's been driven by the HDMI port of my laptop via an HDMI-to-DVI cable and has always worked without a problem. The only video output connector from the laptop is HDMI, there's no VGA.
Last night, I updated to Windows 10 64 bit version 1909 (build 18363.693) and suddenly, the monitor can't see the video output. It knows it's connected to something, or else the OSD would tell me, but it says "Attention: No video input" and then sleeps, so it's not seeing the video from the HDMI port.
I have connected the monitor, via the same cable, to an HP laptop that has not been updated to Windows 10 v 1909, and it still works, so neither the cable nor the monitor is at fault. I've also tried it with an older Dell monitor, which doesn't have the ability to tell me whether it can see the connection, but also sits there with a blank screen.
Things I have tried to date:
1. Windows-P and selecting either "extend" or "duplicate" - neither works.
2. Settings > Display > Multiple Displays > Detect - returns "Didn't detect another display".
3. Went to the Intel and NVIDIA websites and downloaded and installed the latest drivers for both the Intel HD Graphics 5500 and NVIDIA GEForce 940M chipsets. Intel is now version 20.19.15.5058 and NVIDIA is 26.21.14.4250.
4. Control Panel > Device Manager > Display adaptors > Properties - reports both drivers working correctly.
5. Control Panel > Device Manager > Monitors - unsurprisingly no longer lists the Philips monitor like it used to.
6. Turned everything off and turned it back on again starting with the monitor first.
7. Ran sfc / scannow - said it found corrupted files and replaced them, but it made no discernible difference to anything when rebooted.
8. Ran the Windows hardware troubleshooter - reported no problems.
I'm loathe to do the one other thing I've seen suggested elsewhere - update the BIOS (assuming an update is available) - because why mess with what was working fine until the Windows update? (The BIOS is currently Insyde Version F.45, 23/05/2017).
It may seem a trivial issue but in fact it's had a huge effect on my productivity because the type of work I do is made much faster by the ability to use an extended desktop. So any suggestions / solutions would be greatly appreciated.