New
#1
I've lost all my files to encryption after transfer and fresh boot
I could really use someones help here, I'm on the verge of panic.
I was running windows 10 but I decided to do a fresh install of windows 7 pro. So i backed up all of my files onto a 500gb passport type portable drive. Now after the transfer, both the files on my PC and the hard drive are showing as green. which after some research means they could be encrypted.
I've tried everything I've found online to be able to open them, including going onto properties and advanced, changed the permissions and unchecked the Encrypt box ( it was never checked) and they're still un-accessible.
I know a far bit about computers but I truly have no idea what to do?
Are my files gone forever? I don't want to believe I've lost 100gb of memories, I would be forever grateful if somebody could get this sorted for me.
Thankyou :)