1.    24 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 5
    windows 10 creator edition

    Windows 10 Creator Edition Restart Problems


    I have a Samsung Ultrabook i5 laptop which was working fine prior to upgrading to Windows 10 Creator last week. Instead of upgrading from the prior version, I opted for a complete clean install using Windows 10 Media Installer. I am having a lot of issues with Windows Restart issues. In order to shut down prior to the restart, I have to manually press the power switch. Similarly, to boot back, I have to press the power switch hard, remove the power cable and repeat the process several times. With power cord plugged in, it is impossible to get the splash screen back to log in. Light switches for the power, recharge button, WiFi are turned on but the power light for the boot drive (c drive comes on and goes away. I have run the command sfc /SCANFILE and don't see any error in the system files. The integrity of memory/HDD looks fine as well. I have tried to fix the start issues using Advanced startup menu options but get the message that Windows cannot fix the startup issues? Unfortunately, I cannot revert to the prior version of Windows 10 as I didn't create the System Image Copy. Kindly, advise how to restore the proper functioning of Windows Shutdown/Restart Issues.
    Thanks in advance
      My ComputerSystem Spec
  2.    24 Sep 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Hi av1040. Welcome to the TenForums @av1040

    When you did the clean install did you disable Fast Boot in your BIOS?

    Clean Install Windows 10

    If not I would disable now to see if it is causing some sort of issue, you can always re-enable.

    Next I suggest you kill hibernation as a quick way to disable Windows Fast Startup.

    To a command prompt(admin) or a Powershell admin enter

    powercfg -h off

    As I said this kills Windows Fast Startup. This is just a test. To re-enable you type the command and replace the word off with the word On

    I would also head into the advance Power management options and restore the defaults for the plan you are using. As you proceed through the panels to get there note which power plans are available to you.

    If you are still having issues I might suggest you reset your BIOS to defaults. If you made any changes to BIOS these will need to be re-applied. Maybe try this as last resort.

    I read you did a clean install. Did you do anything to your disk as part of install like formatting / deleting partitions etc?

    Related to that, after the clean install did you check device manager and confirm that there are no unidentified or not working devices?


    Ken
      My ComputerSystem Spec
  3.    24 Sep 2017 #3
    Join Date : Sep 2017
    Posts : 5
    windows 10 creator edition
    Thread Starter

    Thanks for the Guidance


    Ken, thanks for your prompt response and guidance. I will keep you posted as I implement your suggestions.

    Thanks again!
      My ComputerSystem Spec
  4.    24 Sep 2017 #4
    Join Date : Sep 2017
    Posts : 5
    windows 10 creator edition
    Thread Starter

    Tried your suggestions but didn't help


    Ken,
    Tried your suggestions but it didn't help with the restart process? Windows shows the marquee--restarting but I get the Black Screen of Death and nothing else. When I force the power off/power on button, it does power off but successful power on and display of the splash screen don't get activated. I mentioned previously that if I unplug the power cord and then try pressing the power on button, boot cycle starts after 3 or 4 trials. You had asked that during the clean install if I reformatted the HDD. Actually, I didn't. Would it help to forward the Dump file to see what is going on?

    Thanks!
      My ComputerSystem Spec
  5.    24 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 5
    windows 10 creator edition
    Thread Starter

    Ken,
    FYI
    In another thread on this Forum dealing with reboot issues after the Windows Creator update, a utility made available by Tweaking.com was suggested as the solution to handle this problem. Guess what, I just downloaded the free version of this utility and it solved all the issues in less than 5 minutes. Here is the link
    Tweaking.com - Windows Repair Free/Pro
    After wasting numerous hours to solve this problem, it got solved like a magic. I am fortunate to have come across this great forum and to find the right thread. Thanks, TenForums!!!
      My ComputerSystem Spec
  6.    25 Sep 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Hey that is great news.

    Once you got the utility what did you tweak?

    Ken
      My ComputerSystem Spec
  7.    25 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 5
    windows 10 creator edition
    Thread Starter

    Boot Issues


    Ken,

    No, I didn't do any tweaking to use the utility. It is completely automated. It loads the Windows in Safe mode to run the diagnostics and tweaks as necessary.

    Thanks!
      My ComputerSystem Spec
  8.    25 Sep 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Nice. Please mark your thread solved.
      My ComputerSystem Spec
  9.    25 Sep 2017 #9
    Join Date : Mar 2017
    Posts : 5,723
    64-bit Windows 10 Pro
    Last edited by Brink; 25 Sep 2017 at 12:22. Reason: added link
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Cortana's Strange Behaviour After Creator's Edition Update
Hi all, Since the Creator's Update, Cortana has been behaving strangely on my machine. Specifically, when asking Cortana to launch programs, and even more specifically when there are several possible options. So, with Skype, just to take one...
Software and Apps
Windows 10 Creator Edition problem with excessive CPU use - thumbnails
Hi, I'm a new poster here, hoping someone might help me not get driven mad by Windows 10 Creator Edition. I have a decent PC, i5-2500, 16gb memory, NVidia GeForce GTX 550 Ti video card. It ran all previous windows 10 editions very well. Since...
Performance & Maintenance
Windows Creator Pro Edition
I am a little confused about the Creators Edition I have a machine that is running Windows 10 Pro if I install the Creators Edition does it select a Creators Edition Pro or is there such a thing?
General Support
Solved Updating To Creator Edition
I just built a new Ryzen system and installed a full version win10 x64. Last night I did a check for updates and it gave me the win10 Creators update. So I went ahead and started it at around 8 PM. I checked at 1 AM and it was installing at 40%....
General Support
Older IDT Audio Driver incompatible with W10 Creator's Edition
This posting only applies to those that have an IDT Audio driver installed on their PC or Laptop like I did on my HP Pavilion laptop. It seems that earlier versions of this driver were compatible with older versions of Windows 10 but after I...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:03.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums