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How do I reactivate a windows support case?
I can't find a site for windows support except the one with the automatic answer. Which is barely functional and will not recognize a case number. Help!
How do I reactivate a windows support case?
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New #2
You'll have far better results asking your question here. No one, outside of large Enterprise organizations, goes to Microsoft directly for support.
Besides, it's free here.
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New #3
If you go thru the virtual assistant https://support.microsoft.com/en-us/contactus/ and keep typing the words Phone Call, it will eventually allow you to schedule a phone call. Give the agent that you speak to your Case #.
I know, Archaic, but it works.
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New #4
Thanks much. I finally did contact them by phone (800 642 7676) and after a while concluded that HP is blaming MS and MS is blaming HP -- but that's a different story. My Win10 does not have dvr burner - Windows 10 Forums.
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New #5
This is a DVD Rom drive, it does not burn DVD's My Win10 does not have dvr burner - Page 2 - Windows 10 Forums
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New #6
It definitely isn't going to be a Microsoft issue, or anything they can resolve.
Now you see why most of us build our own tower computers. =)
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New #7
Microsoft Chat has always helped out many Creators 1703 lockups and misfires on 1pc and 2 laptops with this Update
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