Windows 10 PC locking up at random times

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  1. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #11

    Defraging both my HDD today so won't get much more than I got done
      My Computer
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  3. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #12

    SSD-C drive HDTune screen shots
    Windows 10 PC locking up at random times-health.pngWindows 10 PC locking up at random times-ssdbenchmark.pngWindows 10 PC locking up at random times-ssderrorscan.png
      My Computer
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  4. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #13

    FIrst HDD HDTune Screenshots Windows 10 PC locking up at random times-hdd-benchmark.pngWindows 10 PC locking up at random times-hdd-health.pngWindows 10 PC locking up at random times-hdd1-error-scan.png
      My Computer
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  6. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #14

    Please run the WDC scan on the WDC drive: Testing a drive for problems using Data Lifeguard Diagnostics for Windows | WD Support
    Software and Firmware Downloads | WD Support
    Please post images of the results into the thread.
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  7. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #15

    Here is the results Windows 10 PC locking up at random times-hdd-tests.png
      My Computer
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  8. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #16

    Sea tools is another software application that we commonly run on drives. It has testing for SMART, short, and long generic.
    Please run these three tests and post the results into the thread.

    How to use SeaTools for Windowshttp://www.seagate.com/support/downloads/seatools/seatools-win-master/http://knowledge.seagate.com/articles/en_US/FAQ/202435en
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  9. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #17

    On the HDD not SSD right?
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  10. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #18

    yes
    these will be the first short and long generic tests
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  12. AsheStrachan
    Posts : 21
    Windows 10
    Thread Starter
       New #19

    zbook said:
    yes
    these will be the first short and long generic tests
    Your link doesn't work btw
      My Computer
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  13. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #20

    see if this has a working download: http://www.seagate.com/support/downloads/seatools/
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