Windows 10: Windows 10 PC locking up at random times

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  1.    26 Jul 2017 #11

    Defraging both my HDD today so won't get much more than I got done
      My ComputerSystem Spec

  2.    27 Jul 2017 #12

    SSD-C drive HDTune screen shots
    Click image for larger version. 

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      My ComputerSystem Spec

  3.    27 Jul 2017 #13

    FIrst HDD HDTune Screenshots Click image for larger version. 

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      My ComputerSystem Spec


  4. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       27 Jul 2017 #14

    Please run the WDC scan on the WDC drive: Testing a drive for problems using Data Lifeguard Diagnostics for Windows | WD Support
    Software and Firmware Downloads | WD Support
    Please post images of the results into the thread.
      My ComputerSystem Spec

  5.    27 Jul 2017 #15

    Here is the results Click image for larger version. 

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      My ComputerSystem Spec


  6. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       27 Jul 2017 #16

    Sea tools is another software application that we commonly run on drives. It has testing for SMART, short, and long generic.
    Please run these three tests and post the results into the thread.

    How to use SeaTools for Windowshttp://www.seagate.com/support/downloads/seatools/seatools-win-master/http://knowledge.seagate.com/articles/en_US/FAQ/202435en
      My ComputerSystem Spec

  7.    28 Jul 2017 #17

    On the HDD not SSD right?
      My ComputerSystem Spec


  8. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jul 2017 #18

    yes
    these will be the first short and long generic tests
      My ComputerSystem Spec

  9.    28 Jul 2017 #19

    zbook said: View Post
    yes
    these will be the first short and long generic tests
    Your link doesn't work btw
      My ComputerSystem Spec


  10. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jul 2017 #20

    see if this has a working download: http://www.seagate.com/support/downloads/seatools/
      My ComputerSystem Spec


 
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