Windows 10 PC locking up at random times  

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  1. Posts : 21
    Windows 10
    Thread Starter
       #11

    Defraging both my HDD today so won't get much more than I got done
      My Computer


  2. Posts : 21
    Windows 10
    Thread Starter
       #12

    SSD-C drive HDTune screen shots
    Windows 10 PC locking up at random times-health.pngWindows 10 PC locking up at random times-ssdbenchmark.pngWindows 10 PC locking up at random times-ssderrorscan.png
      My Computer


  3. Posts : 21
    Windows 10
    Thread Starter
       #13

    FIrst HDD HDTune Screenshots Windows 10 PC locking up at random times-hdd-benchmark.pngWindows 10 PC locking up at random times-hdd-health.pngWindows 10 PC locking up at random times-hdd1-error-scan.png
      My Computer


  4. Posts : 40,849
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Please run the WDC scan on the WDC drive: Testing a drive for problems using Data Lifeguard Diagnostics for Windows | WD Support
    Software and Firmware Downloads | WD Support
    Please post images of the results into the thread.
      My Computer


  5. Posts : 21
    Windows 10
    Thread Starter
       #15

    Here is the results Windows 10 PC locking up at random times-hdd-tests.png
      My Computer


  6. Posts : 40,849
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Sea tools is another software application that we commonly run on drives. It has testing for SMART, short, and long generic.
    Please run these three tests and post the results into the thread.

    How to use SeaTools for Windowshttp://www.seagate.com/support/downloads/seatools/seatools-win-master/http://knowledge.seagate.com/articles/en_US/FAQ/202435en
      My Computer


  7. Posts : 21
    Windows 10
    Thread Starter
       #17

    On the HDD not SSD right?
      My Computer


  8. Posts : 40,849
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    yes
    these will be the first short and long generic tests
      My Computer


  9. Posts : 21
    Windows 10
    Thread Starter
       #19

    zbook said:
    yes
    these will be the first short and long generic tests
    Your link doesn't work btw
      My Computer


  10. Posts : 40,849
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    see if this has a working download: http://www.seagate.com/support/downloads/seatools/
      My Computer


 

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