The action cant be completed because the file is open in COM surrogate


  1. Posts : 4
    Windows 7 Home
       #1

    The action cant be completed because the file is open in COM surrogate


    I trying to delete personal information from a picture get the above. This after W10 update. Did not occur in W8.1. It's the same on my laptop.

    The action cant be completed because the file is open in COM surrogate-123.jpg


    Any thoughts?

    Thank you.
      My Computer


  2. Posts : 10
    Windows 7 Home Basic
       #2

    You have opened or used other programs while tryied to make this change in the properties. To fix this problem, I suggest you close COM Surrogate by using Task Manager

    1. press Ctrl+Shift+Esc keys simultaneously.
    2. Locate the COM Surrogate process then right click it.
    3. Locate End Task.
    Note: If you can’t locate COM Surrogate process, switch to Details tab and find dllhost.exe. Then End Task.it
      My Computer


 

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