1.    30 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 4
    Windows 7 Home

    The action cant be completed because the file is open in COM surrogate


    I trying to delete personal information from a picture get the above. This after W10 update. Did not occur in W8.1. It's the same on my laptop.

    Click image for larger version. 

Name:	123.jpg 
Views:	14 
Size:	74.4 KB 
ID:	141881


    Any thoughts?

    Thank you.
      My ComputerSystem Spec
  2.    30 Jun 2017 #2
    Join Date : May 2017
    Posts : 10
    Windows 7 Home Basic

    You have opened or used other programs while tryied to make this change in the properties. To fix this problem, I suggest you close COM Surrogate by using Task Manager

    1. press Ctrl+Shift+Esc keys simultaneously.
    2. Locate the COM Surrogate process then right click it.
    3. Locate End Task.
    Note: If you can’t locate COM Surrogate process, switch to Details tab and find dllhost.exe. Then End Task.it
      My ComputerSystem Spec

 


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