1.    19 Jun 2017 #1

    unit reboots


    Hope this the rite area to post. I have a Dell OPTIPLEX 755 running win 10. This thing will all at once black out and reboot from startup all by itself. It sees to work alright otherwise. Does anyone have any ideas what might be wrong? Not sure where to start. Thanks for any help.
      My ComputerSystem Spec
  2.    19 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste:

    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

    5) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    6) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    7) shutdown /r (you will reboot the computer so that it is in clean boot)

    Evaluate the performance on your computer in clean boot during typical use. Are the boots faster or slower? Are the shutdowns faster or slower? How has the video performance changed? Is it better, worse, or the same? Continue using clean boot indefinitely to monitor performance.

    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki



    Pending the results of the above you will perform additional studies/tests.
      My ComputerSystem Spec
  3.    20 Jun 2017 #3

    Thanks so much for ur time I think it might of worked I not sure I did it rite but thanks
      My ComputerSystem Spec

 


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