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  1.    26 May 2017 #1
    Join Date : Feb 2017
    Posts : 36
    Windows 10

    Getting sick of windows errors/lose files after sleep/restart...


    Hi
    Ever since I installed windows 10 and I'm having those random issues after waking up from sleep / restart or shutdown. (fast startup disabled no difference)
    Those issues mainly are:
    1- Files and folders disappearing despite their date creation. Mostly on secondary drives. had to do check disk and deal with the found.000 folders to recover them.
    2- Hard disk/s stop working, I can see it on my computer but accessing it will just make the explorer as searching forever. I can fix this either by restarting or unplugging the power from the HDD and plug it again while windows is running and it will recognize it again.
    3- Random error messages on startup, Windows security center, startup program failed to load etc..
    4- Services might not startup causing my program fails to start as well.

    A week ago I lost 4TB of gaming HDD folder, but thank God I was able to recover them.
    Now just went and turned on my PC I found a duplicate HDD of my 2nd gaming HD with letter "K?" I restarted my PC and it took it 5 min to boot, with all the above errors shows at startup. And of course lost my 2nd gaming HDD with 2TB of games. couldn't access to internet as services didn't load, windows was slow and unresponsive, and took me 2 hours of unplugging all hard disks but main, restarting, force shut by PSU power switch waiting 30sec plugging all HDDs back and after a lot of messing turned it on, after 5 min of windows boot, it worked with some errors.

    This windows is nightmare, for 2 years of using W8 never had such issue, but 6 months with this windows turned my life to hell. I'm dealing with those issues 2~3 times a month. not to mention I reinstalled windows a month ago and still same problems.

    What the hell is wrong with this windows? seriously it's driving me nuts.

    -Windows update is disabled since day installed.
    -Windows defender is off, but getting errors message about it?
    -Fast start up on/off doesn't make difference.
    -No new programs installed.
    -Avast internet security, been using it since Windows 8.

    Oh one more, I couldn't access to tenforums with windows IE keep crashing in it every 2min, so used chrome.
      My ComputerSystem Spec
  2.    26 May 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Hi black

    Could you share what version and build of windows you are using?

    The age old have you looked into the driver you are using for storage? Has Windows identified correctly? If it is the most recent I would recommend falling back a version or two. You listed that you have a desktop, if custom built and your MB vendor has drivers for Windows 10 that is where I would start.

    You may also want to check, under Disk Drives, in device manager which policy you are using.

    You might also check to ensure you have the latest BIOS for your device. As I'm sure you are aware BIOS updates come with a real risk. I'm not saying to update BIOS however checking your version from vendor's current version may provide some insight.

    You mentioned fast start up is disabled, have you considered disabling hibernation as a further test point.

    For your drive just to be sure please consider using the trial version of HD Tune. Scan for errors using the full scan and run a bench mark test. On HD's site under the test results tab you can compare your bench marks to theirs.

    I might also run sfc /scannow. You mentioned stray error messages and services not starting.

    As to Defender, are you using another AV. Yesterday I worked on a machine where Defender would not detect / accept that Malwarebytes 3.0 was installed.


    Ken
      My ComputerSystem Spec
  3.    26 May 2017 #3
    Join Date : Feb 2017
    Posts : 36
    Windows 10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Hi black
    Could you share what version and build of windows you are using?
    1607 Build 14393.0

    The age old have you looked into the driver you are using for storage? Has Windows identified correctly? If it is the most recent I would recommend falling back a version or two. You listed that you have a desktop, if custom built and your MB vendor has drivers for Windows 10 that is where I would start.
    Yes all drivers are identified correctly and windows 10 certified.
    You may also want to check, under Disk Drives, in device manager which policy you are using.
    I didn't change those. default by windows:
    Better performance.
    Enable write caching on the device.

    You might also check to ensure you have the latest BIOS for your device. As I'm sure you are aware BIOS updates come with a real risk. I'm not saying to update BIOS however checking your version from vendor's current version may provide some insight.
    Latest BIOS is used for the motherboard.
    You mentioned fast start up is disabled, have you considered disabling hibernation as a further test point.
    Hibernation always disabled.
    For your drive just to be sure please consider using the trial version of HD Tune. Scan for errors using the full scan and run a bench mark test. On HD's site under the test results tab you can compare your bench marks to theirs.
    Already did that which took hours, all green and very good health.
    But when windows acting goofy I can't complete any test, shows I/O device error.
    I might also run sfc /scannow. You mentioned stray error messages and services not starting.
    Done no errors found.
    As to Defender, are you using another AV. Yesterday I worked on a machine where Defender would not detect / accept that Malwarebytes 3.0 was installed.
    Using Avast latest build. restarted my windows and now Defender is off and Avast taking the roll.

    The problem is, it's happening with all my secondary drives, except windows drive.
    I bought new HD for expansion a month ago and gave the older one for my brother PC that I built for him and using windows 8. He never had any problem with it, unlike me.
    And my new HD is acting the same as the others.

    I'll check if PSU is giving enough power to Sata power connector.
    Thanks for the response Ken.
      My ComputerSystem Spec
  4.    26 May 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,512
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by black View Post
    What the hell is wrong with this windows? seriously it's driving me nuts.

    -Windows update is disabled since day installed...
    Quote Originally Posted by black View Post
    Could you share what version and build of windows you are using?
    1607 Build 14393.0
    That is very brave of you - running the original RTM build of Anniversary Update (the '.0' one). The first 'bug fix' patch was released within a day of the launch: August 2, 2016 KB3176929 (OS Build 14393.10) and there were three further patches in August before September's 'Patch Tuesday'. This rather suggests some frantic bug fixing was needed. Perhaps that explains "What the hell is wrong with this windows?"

    Have you considered actually updating it to the latest build? (or any build higher than .0) You can do it manually from the update catalog if you don't wish to enable your windows update.

    To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
    Cumulative Update KB4023680 Windows 10 v1607 Build 14393.1230
      My ComputersSystem Spec
  5.    26 May 2017 #5
    Join Date : Feb 2017
    Posts : 36
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    That is very brave of you - running the original RTM build of Anniversary Update (the '.0' one). The first 'bug fix' patch was released within a day of the launch: August 2, 2016 — KB3176929 (OS Build 14393.10) and there were three further patches in August before September's 'Patch Tuesday'. This rather suggests some frantic bug fixing was needed. Perhaps that explains "What the hell is wrong with this windows?"

    Have you considered actually updating it to the latest build? (or any build higher than .0) You can do it manually from the update catalog if you don't wish to enable your windows update.

    Cumulative Update KB4023680 Windows 10 v1607 Build 14393.1230
    By experience most users never trust windows update anymore.
    Anyway, do you suggest downloading the specific one you listed or latest update?
      My ComputerSystem Spec
  6.    26 May 2017 #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,512
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by black View Post
    By experience most users never trust windows update anymore.
    Really? I think you'll find "most users" on this forum use windows update, often checking for updates manually before windows update gets round to doing it automatically. I certainly do.

    Anyway, do you suggest downloading the specific one you listed or latest update?
    The latest one will have the most up to date security fixes, so I'd go for that. Certainly nothing earlier than Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953 - the first to include the WannaCry worm patch.
      My ComputersSystem Spec
  7.    26 May 2017 #7
    Join Date : Feb 2017
    Posts : 36
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    Really? I think you'll find "most users" on this forum use windows update, often checking for updates manually before windows update gets round to doing it automatically. I certainly do.



    The latest one will have the most up to date security fixes, so I'd go for that. Certainly nothing earlier than Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953 - the first to include the WannaCry worm patch.
    Ok I'll download the latest update, really hope it will fix the losing files/HDs issues.
    Thank you Bree, I'll report back after updating.
      My ComputerSystem Spec
  8.    27 May 2017 #8
    Join Date : Feb 2017
    Posts : 36
    Windows 10
    Thread Starter

    Ok Windows updated successfully, now seems to be booting faster and loads properly.
    This issue occurs once in a while, will give it little time.
    Thank you Ken and Bree.
    Will report later if this issue solved or not, hopefully it does.
      My ComputerSystem Spec
  9.    28 May 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Glad the forum could help.
      My ComputerSystem Spec
  10.    06 Jul 2017 #10
    Join Date : Feb 2017
    Posts : 36
    Windows 10
    Thread Starter

    I came here to report back.The update seems to be indeed fixed my problem, more than a month and no more error with disks and missing drives.Thank you very much guys

    However there is a new problem now with ISO mounting after the update.Hope you can help: Can't mound ISO files after windows update. - Windows 10 Forums
    Last edited by black; 15 Jul 2017 at 21:02. Reason: Still problems
      My ComputerSystem Spec

 
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