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#1
oem or not??? & kernel error
hi, i bought a pc 11 months ago with what i believe contained at leas win7 pro. the auto upgrade to win10 pro was done over the net and after one of the upgrades it started bsod with a message to the effect that there is a kernel error - this usually happened when there was something done with the internet connection - [sorry for the vagueness...]
as the pc is still under guarantee i took it to the vendor and they looked at the box and, finding no oem sticker, said they cant to anything about the software as the box was bought without os.
i attach a screenshot of the 'system' - maybe someone can tell me if this was oem software, as i do not posses win7 pro and could not have installed it.
i know this is not the thread, but are there references to address bsod caused by 'kernel' errors
God bless
gabriel