windows not responding

dmslive · 25 Apr 2017

Hi, my questions is why is my dell inspiron n5110 running windows ten home constantly freezing with a pop up that says " windows is not responding " with an inset box that offers " recover web page " Of course I hit recover but it is just constant. It all started after my dell was not recognized for the latest windows update this past Easter. Should I uninstall the update or are there other issues?

Thank you,

Dave

AddRAM · 25 Apr 2017

So you tried to install the Creator`s Update and it failed ?

Do you have any restore points ?

I would try restoring back to a time before the problem started.

You could also run a system file check but it will most likely come up clean.