windows not responding


  1. Posts : 15
    win8.1
       #1

    windows not responding


    Hi, my questions is why is my dell inspiron n5110 running windows ten home constantly freezing with a pop up that says " windows is not responding " with an inset box that offers " recover web page " Of course I hit recover but it is just constant. It all started after my dell was not recognized for the latest windows update this past Easter. Should I uninstall the update or are there other issues?

    Thank you,

    Dave
      My Computer


  2. Posts : 4,594
    Windows 10 Pro
       #2

    So you tried to install the Creator`s Update and it failed ?

    Do you have any restore points ?

    I would try restoring back to a time before the problem started.

    You could also run a system file check but it will most likely come up clean.
      My Computers


 

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