1.    19 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Pro 64bit

    Help: Computer freezes when watching VIDEOS


    Hello Everyone,

    Since I updated/upgraded my computer to Windows 10 (from Windows 7) my computer freezes very often when watching videos. At first I thought it was a bad installation (garbage left out from my Windows 7 since I had not formatted my computer in a long time). Last month, I did a fresh installation of Windows 10 Pro 64bit and the same thing happens.

    When watching videos in the Hulu or Netflix windows App (not the browser) the computer freezes after few minutes of watching any video. Also, when I use video players like Klite Media Player Classic, after watching few episodes, when I click to go to the next episode the computer freezes.

    I'm guessing the problem are the video cards, but I want you guys to let me know what you think. My graphic cards are 2x "512MB ATI Radeon HD 3600 Series (Sapphire/PCPartner)" whose later driver they supported was for Windows 8. My computer installed the driver updated by Microsoft (not the manufacturer) for Windows 10. I have three monitors on this computer.

    Here are my computer specs:

    Summary
    Code:
    Operating System
        Windows 10 Pro 64-bit
    CPU
        Intel Core 2 Quad Q8400 @ 2.66GHz    40 C
        Yorkfield 45nm Technology
    RAM
        8.00GB Dual-Channel DDR2 @ 533MHz (5-5-5-15)
    Motherboard
        ASUSTeK Computer INC. P5Q-E (LGA 775)    41 C
    Graphics
        X233H (1920x1080@59Hz)
        L1715S (1280x1024@60Hz)
        L1715S (1280x1024@60Hz)
        512MB ATI Radeon HD 3600 Series (Sapphire/PCPartner)    43 C
        512MB ATI Radeon HD 3600 Series (Sapphire/PCPartner)    42 C
        CrossFire Disabled
    Storage
        279GB Western Digital WDC WD3000HLFS-01G6U0 ATA Device (SATA)    29 C
        931GB Seagate ST1000DM003-1CH162 ATA Device (SATA)    34 C
        232GB Samsung SSD 850 EVO 250GB ATA Device (SSD)    26 C
        189GB Maxtor 6Y200P0 ATA Device (ATA)    31 C
        931GB Seagate ST1000DX001-1NS162 ATA Device (SATA)    30 C
    Optical Drives
        HL-DT-ST BD-RE GGW-H20L ATA Device
        DiscSoft Virtual SCSI CdRom Device
    Audio
        High Definition Audio Device
    System
    Code:
    Operating System
        Windows 10 Pro 64-bit
        Computer type: Desktop
        Installation Date: 4/2/2017 12:33:51 AM
        Serial Number: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
            Windows Security Center
                User Account Control (UAC)    Enabled
                Notify level    2 - Default
            Windows Update
            Windows Defender
                Windows Defender    Enabled
            Firewall
                Firewall    Enabled
                Display Name    Kaspersky Total Security
            Antivirus
                    Kaspersky Total Security
                        Antivirus    Enabled
                        Virus Signature Database    Up to date
                    Windows Defender
                        Antivirus    Disabled
                        Virus Signature Database    Up to date
            .NET Frameworks installed
                v4.6 Full
                v4.6 Client
                v3.5 SP1
                v3.0 SP2
                v2.0 SP2
            Internet Explorer
                Version    11.1066.14393.0
            PowerShell
                Version    5.1.14393.0
            Java
                    Java Runtime Environment
                        Path    C:\Program Files (x86)\Java\jre1.8.0_121\bin\java.exe
                        Version    8.0
                        Update    121
                        Build    13
            Environment Variables
                USERPROFILE    C:\Users\Makubex
                SystemRoot    C:\Windows
    CPU
    Code:
    Intel Core 2 Quad Q8400
        Cores    4
        Threads    4
        Name    Intel Core 2 Quad Q8400
        Code Name    Yorkfield
        Package    Socket 775 LGA
        Technology    45nm
        Specification    Intel Core2 Quad CPU Q8400 @ 2.66GHz
        Family    6
        Extended Family    6
        Model    7
        Extended Model    17
        Stepping    A
        Revision    R0
        Instructions    MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, Intel 64, NX, VMX
        Virtualization    Supported, Enabled
        Hyperthreading    Not supported
        Fan Speed    2136 RPM
        Bus Speed    400.4 MHz
        Rated Bus Speed    1601.5 MHz
        Stock Core Speed    2666 MHz
        Stock Bus Speed    333 MHz
        Average Temperature    41 C
            Caches
                L1 Data Cache Size    4 x 32 KBytes
                L1 Instructions Cache Size    4 x 32 KBytes
                L2 Unified Cache Size    2 x 2048 KBytes
            Cores
                    Core Speed    Multiplier    Bus Speed    Rated Bus Speed    Temperature    Threads
                Core 0    2402.2 MHz    x 6.0    400.4 MHz    1601.5 MHz    44 C    APIC ID: 0
                Core 1    2402.2 MHz    x 6.0    400.4 MHz    1601.5 MHz    36 C    APIC ID: 1
                Core 2    2402.2 MHz    x 6.0    400.4 MHz    1601.5 MHz    40 C    APIC ID: 2
                Core 3    3203.0 MHz    x 8.0    400.4 MHz    1601.5 MHz    42 C    APIC ID: 3
    RAM
    Code:
    RAM
            Memory slots
                Total memory slots    4
                Used memory slots    4
                Free memory slots    0
            Memory
                Type    DDR2
                Size    8192 MBytes
                Channels #    Dual
                DRAM Frequency    533.3 MHz
                CAS# Latency (CL)    5 clocks
                RAS# to CAS# Delay (tRCD)    5 clocks
                RAS# Precharge (tRP)    5 clocks
                Cycle Time (tRAS)    15 clocks
                Command Rate (CR)    2T
            Physical Memory
                Memory Usage    35 %
                Total Physical    8.00 GB
                Available Physical    5.17 GB
                Total Virtual    10.00 GB
                Available Virtual    6.88 GB
            SPD
                Number Of SPD Modules    4
                    Slot #1
                        Type    DDR2
                        Size    2048 MBytes
                        Manufacturer    G.Skill
                        Max Bandwidth    PC2-6400 (400 MHz)
                        Part Number    F2-8500CL5-2GBPK
                        SPD Ext.    EPP
                            Timing table
                                    Frequency    CAS# Latency    RAS# To CAS#    RAS# Precharge    tRAS    tRC    Voltage
                                JEDEC #1    266.7 MHz    4.0    4    4    10    16    1.800 V
                                JEDEC #2    400.0 MHz    5.0    5    5    15    24    1.800 V
                                EPP #0    534.0 MHz    5.0    5    5    15    48    2.100 V
                    Slot #2
                        Type    DDR2
                        Size    2048 MBytes
                        Manufacturer    G.Skill
                        Max Bandwidth    PC2-6400 (400 MHz)
                        Part Number    F2-8500CL5-2GBPK
                        SPD Ext.    EPP
                            Timing table
                                    Frequency    CAS# Latency    RAS# To CAS#    RAS# Precharge    tRAS    tRC    Voltage
                                JEDEC #1    266.7 MHz    4.0    4    4    10    16    1.800 V
                                JEDEC #2    400.0 MHz    5.0    5    5    15    24    1.800 V
                                EPP #0    534.0 MHz    5.0    5    5    15    48    2.100 V
                    Slot #3
                        Type    DDR2
                        Size    2048 MBytes
                        Manufacturer    G.Skill
                        Max Bandwidth    PC2-6400 (400 MHz)
                        Part Number    F2-8500CL5-2GBPK
                        SPD Ext.    EPP
                            Timing table
                                    Frequency    CAS# Latency    RAS# To CAS#    RAS# Precharge    tRAS    tRC    Voltage
                                JEDEC #1    266.7 MHz    4.0    4    4    10    16    1.800 V
                                JEDEC #2    400.0 MHz    5.0    5    5    15    24    1.800 V
                                EPP #0    534.0 MHz    5.0    5    5    15    48    2.100 V
                    Slot #4
                        Type    DDR2
                        Size    2048 MBytes
                        Manufacturer    G.Skill
                        Max Bandwidth    PC2-6400 (400 MHz)
                        Part Number    F2-8500CL5-2GBPK
                        SPD Ext.    EPP
                            Timing table
                                    Frequency    CAS# Latency    RAS# To CAS#    RAS# Precharge    tRAS    tRC    Voltage
                                JEDEC #1    266.7 MHz    4.0    4    4    10    16    1.800 V
                                JEDEC #2    400.0 MHz    5.0    5    5    15    24    1.800 V
                                EPP #0    534.0 MHz    5.0    5    5    15    48    2.100 V
    Motherboard
    Code:
    Motherboard
        Manufacturer    ASUSTeK Computer INC.
        Model    P5Q-E (LGA 775)
        Version    Rev 1.xx
        Chipset Vendor    Intel
        Chipset Model    P45/P43/G45/G43
        Chipset Revision    A3
        Southbridge Vendor    Intel
        Southbridge Model    82801JR (ICH10R)
        Southbridge Revision    00
        System Temperature    41 C
            BIOS
                Brand    American Megatrends Inc.
                Version    2101
                Date    4/6/2009
            Voltage
                CPU CORE    1.336 V
                MEMORY CONTROLLER    1.776 V
                +3.3V    3.360 V
                +5V    4.992 V
                +12V    11.542 V
                VIN6    1.440 V
            PCI Data
                    Slot PCI-E
                        Slot Type    PCI-E
                        Slot Usage    In Use
                        Bus Width    32 bit
                        Slot Designation    PCIEX16_1
                        Characteristics    3.3V, Shared, PME
                        Slot Number    0
                    Slot PCI-E
                        Slot Type    PCI-E
                        Slot Usage    In Use
                        Bus Width    32 bit
                        Slot Designation    PCIEX1_1
                        Characteristics    3.3V, Shared, PME
                        Slot Number    1
                    Slot PCI-E
                        Slot Type    PCI-E
                        Slot Usage    In Use
                        Bus Width    64 bit
                        Slot Designation    PCIEX1_2
                        Characteristics    3.3V, Shared, PME
                        Slot Number    2
                    Slot PCI-E
                        Slot Type    PCI-E
                        Slot Usage    In Use
                        Bus Width    32 bit
                        Slot Designation    PCIEX16_2
                        Characteristics    3.3V, Shared, PME
                        Slot Number    3
                    Slot PCI
                        Slot Type    PCI
                        Slot Usage    In Use
                        Bus Width    32 bit
                        Slot Designation    PCI_1
                        Characteristics    3.3V, Shared, PME
                        Slot Number    4
                    Slot PCI
                        Slot Type    PCI
                        Slot Usage    Available
                        Bus Width    32 bit
                        Slot Designation    PCI_2
                        Characteristics    3.3V, Shared, PME
                        Slot Number    5
                    Slot PCI-E
                        Slot Type    PCI-E
                        Slot Usage    Available
                        Bus Width    32 bit
                        Slot Designation    PCIEX16_3
                        Characteristics    3.3V, Shared, PME
                        Slot Number    6
    Graphics
    Code:
    Graphics
            Monitor 1
                Name    X233H on ATI Radeon HD 3600 Series
                Current Resolution    1920x1080 pixels
                Work Resolution    1920x1050 pixels
                State    Enabled
                Multiple displays    Extended, Primary, Enabled
                Monitor Width    1920
                Monitor Height    1080
                Monitor BPP    32 bits per pixel
                Monitor Frequency    59 Hz
                Device    \\.\DISPLAY1\Monitor0
            Monitor 2
                Name    L1715S on ATI Radeon HD 3600 Series
                Current Resolution    1280x1024 pixels
                Work Resolution    1280x994 pixels
                State    Enabled
                Multiple displays    Extended, Secondary, Enabled
                Monitor Width    1280
                Monitor Height    1024
                Monitor BPP    32 bits per pixel
                Monitor Frequency    60 Hz
                Device    \\.\DISPLAY3\Monitor0
            Monitor 3
                Name    L1715S on ATI Radeon HD 3600 Series
                Current Resolution    1280x1024 pixels
                Work Resolution    1280x994 pixels
                State    Enabled
                Multiple displays    Extended, Secondary, Enabled
                Monitor Width    1280
                Monitor Height    1024
                Monitor BPP    32 bits per pixel
                Monitor Frequency    60 Hz
                Device    \\.\DISPLAY4\Monitor0
            ATI Radeon HD 3600 Series
                Manufacturer    ATI
                Model    Radeon HD 3600 Series
                GPU    RV635
                Device ID    1002-9598
                Subvendor    Sapphire/PCPartner (174B)
                Series    Radeon HD 3k
                Current Performance Level    Level 0
                Current GPU Clock    300 MHz
                Current Memory Clock    1000 MHz
                Current Shader Clock    1000 MHz
                Voltage    1.270 V
                Current Performance Level    Level 0
                Current GPU Clock    300 MHz
                Current Memory Clock    1000 MHz
                Current Shader Clock    1000 MHz
                Voltage    1.270 V
                Technology    55 nm
                Die Size    118 mm
                Transistors    378 M
                Release Date    2008
                DirectX Support    10.1
                DirectX Shader Model    4.1
                OpenGL Support    3.0
                GPU Clock    725.0 MHz
                Temperature    43 C
                Core Voltage    1.270 V
                Crossfire    Disabled
                Bios Core Clock    725.00
                Bios Mem Clock    1000.00
                Driver version    8.970.100.0
                BIOS Version    11X-1E5411SA-003
                ROPs    4
                Shaders    120 unified
                Memory Type    DDR4
                Memory    512 MB
                Bus Width    32x4 (128 bit)
                Pixel Fillrate    2.9 GPixels/s
                Texture Fillrate    5.8 GTexels/s
                Bandwidth    32.0 GB/s
                Filtering Modes    Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
                Noise Level    Moderate
                    Count of performance levels : 3
                            Level 1 - "Perf Level 0"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 2 - "Perf Level 1"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 3 - "Perf Level 2"
                                GPU Clock    725 MHz
                                Shader Clock    1000 MHz
                    Count of performance levels : 3
                            Level 1 - "Perf Level 0"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 2 - "Perf Level 1"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 3 - "Perf Level 2"
                                GPU Clock    725 MHz
                                Shader Clock    1000 MHz
            ATI Radeon HD 3600 Series
                Manufacturer    ATI
                Model    Radeon HD 3600 Series
                GPU    RV635
                Device ID    1002-9598
                Subvendor    Sapphire/PCPartner (174B)
                Series    Radeon HD 3k
                Current Performance Level    Level 0
                Current GPU Clock    300 MHz
                Current Memory Clock    1000 MHz
                Current Shader Clock    1000 MHz
                Voltage    1.270 V
                Current Performance Level    Level 0
                Current GPU Clock    300 MHz
                Current Memory Clock    1000 MHz
                Current Shader Clock    1000 MHz
                Voltage    1.270 V
                Technology    55 nm
                Die Size    118 mm
                Transistors    378 M
                Release Date    2008
                DirectX Support    10.1
                DirectX Shader Model    4.1
                OpenGL Support    3.0
                GPU Clock    725.0 MHz
                Temperature    42 C
                Core Voltage    1.270 V
                Crossfire    Disabled
                Driver version    8.970.100.0
                BIOS Version    11X-1E5411SA-003
                ROPs    4
                Shaders    120 unified
                Memory Type    DDR4
                Memory    512 MB
                Bus Width    32x4 (128 bit)
                Pixel Fillrate    2.9 GPixels/s
                Texture Fillrate    5.8 GTexels/s
                Bandwidth    32.0 GB/s
                Filtering Modes    Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
                Noise Level    Moderate
                    Count of performance levels : 3
                            Level 1 - "Perf Level 0"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 2 - "Perf Level 1"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 3 - "Perf Level 2"
                                GPU Clock    725 MHz
                                Shader Clock    1000 MHz
                    Count of performance levels : 3
                            Level 1 - "Perf Level 0"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 2 - "Perf Level 1"
                                GPU Clock    300 MHz
                                Shader Clock    1000 MHz
                            Level 3 - "Perf Level 2"
                                GPU Clock    725 MHz
                                Shader Clock    1000 MHz
    Storage
    Code:
    Storage
            Hard drives
                    WDC WD3000HLFS-01G6U0 ATA Device
                        Manufacturer    Western Digital
                        Form Factor    GB/2.5- to 3.5-inch backplane adapter
                        Business Unit/Brand    Enterprise/WD VelociRaptor
                        Heads    16
                        Cylinders    36,481
                        Tracks    9,302,655
                        Sectors    586,067,265
                        SATA type    SATA-II 3.0Gb/s
                        Device type    Fixed
                        ATA Standard    ATA8-ACS
                        Serial Number    WD-WXLY08089608
                        Firmware Version Number    04.04V01
                        LBA Size    48-bit LBA
                        Power On Count    1615 times
                        Power On Time    596.0 days
                        Speed    10000 RPM
                        Features    S.M.A.R.T., AAM, NCQ
                        Max. Transfer Mode    SATA II 3.0Gb/s
                        Used Transfer Mode    SATA II 3.0Gb/s
                        Interface    SATA
                        Capacity    279 GB
                        Real size    300,069,052,416 bytes
                        RAID Type    None
                            S.M.A.R.T
                                Status    Good
                                Temperature    29 C
                                Temperature Range    OK (less than 50 C)
                                    S.M.A.R.T attributes
                                            Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                        01    Read Error Rate    0    200    200    51    0000000000    Good
                                        03    Spin-Up Time    2991 ms    200    198    21    0000000BAF    Good
                                        04    Start/Stop Count    1,664    99    99    0    0000000680    Good
                                        05    Reallocated Sectors Count    0    200    200    140    0000000000    Good
                                        07    Seek Error Rate    0    200    200    0    0000000000    Good
                                        09    Power-On Hours (POH)    595d 23h    81    81    0    00000037DF    Good
                                        0A    Spin Retry Count    0    100    100    0    0000000000    Good
                                        0B    Recalibration Retries    0    100    100    0    0000000000    Good
                                        0C    Device Power Cycle Count    1,615    99    99    0    000000064F    Good
                                        C0    Power-off Retract Count    62    200    200    0    000000003E    Good
                                        C1    Load/Unload Cycle Count    1,679    200    200    0    000000068F    Good
                                        C2    Temperature    28 C    119    105    0    000000001C    Good
                                        C4    Reallocation Event Count    0    200    200    0    0000000000    Good
                                        C5    Current Pending Sector Count    0    200    200    0    0000000000    Good
                                        C6    Uncorrectable Sector Count    0    200    200    0    0000000000    Good
                                        C7    UltraDMA CRC Error Count    0    200    200    0    0000000000    Good
                                        C8    Write Error Rate / Multi-Zone Error Rate    0    200    200    0    0000000000    Good
                            Partition 0
                                Partition ID    Disk #0, Partition #0
                                Disk Letter    D:
                                File System    NTFS
                                Volume Serial Number    5076EF4C
                                Size    279 GB
                                Used Space    17.5 GB (6%)
                                Free Space    261 GB (94%)
                    ST1000DM003-1CH162 ATA Device
                        Manufacturer    Seagate
                        Heads    16
                        Cylinders    121,601
                        Tracks    31,008,255
                        Sectors    1,953,520,065
                        SATA type    SATA-III 6.0Gb/s
                        Device type    Fixed
                        ATA Standard    ATA8-ACS
                        Serial Number    Z1D2A44J
                        Firmware Version Number    CC43
                        LBA Size    48-bit LBA
                        Power On Count    121 times
                        Power On Time    624.5 days
                        Speed    7200 RPM
                        Features    S.M.A.R.T., APM, NCQ
                        Max. Transfer Mode    SATA III 6.0Gb/s
                        Used Transfer Mode    SATA II 3.0Gb/s
                        Interface    SATA
                        Capacity    931 GB
                        Real size    1,000,204,886,016 bytes
                        RAID Type    None
                            S.M.A.R.T
                                Status    Good
                                Temperature    34 C
                                Temperature Range    OK (less than 50 C)
                                    S.M.A.R.T attributes
                                            Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                        01    Read Error Rate    0    118    99    6    000A1A2F10    Good
                                        03    Spin-Up Time    0 ms    97    97    0    0000000000    Good
                                        04    Start/Stop Count    169    100    100    20    00000000A9    Good
                                        05    Reallocated Sectors Count    0    100    100    36    0000000000    Good
                                        07    Seek Error Rate    0    60    60    30    00000FF88F    Good
                                        09    Power-On Hours (POH)    624d 12h    83    83    0    0000003A8C    Good
                                        0A    Spin Retry Count    0    100    100    97    0000000000    Good
                                        0C    Device Power Cycle Count    121    100    100    20    0000000079    Good
                                        B7    SATA Downshift Error Count    1    99    99    0    0000000001    Good
                                        B8    End-to-End error / IOEDC    0    100    100    99    0000000000    Good
                                        BB    Reported Uncorrectable Errors    0    100    100    0    0000000000    Good
                                        BC    Command Timeout    1    100    100    0    0000000001    Good
                                        BD    High Fly Writes (WDC)    0    100    100    0    0000000000    Good
                                        BE    Airflow Temperature    29 C    71    55    45    001D15001D    Good
                                        BF    G-sense error rate    0    100    100    0    0000000000    Good
                                        C0    Power-off Retract Count    130    100    100    0    0000000082    Good
                                        C1    Load/Unload Cycle Count    2,226    99    99    0    00000008B2    Good
                                        C2    Temperature    29 C    29    45    0    000000001D    Good
                                        C5    Current Pending Sector Count    0    100    100    0    0000000000    Good
                                        C6    Uncorrectable Sector Count    0    100    100    0    0000000000    Good
                                        C7    UltraDMA CRC Error Count    0    200    200    0    0000000000    Good
                                        F0    Head Flying Hours    54d 4h    100    253    0    0000000514    Good
                                        F1    Total LBAs Written    2,732,772,642    100    253    0    00A2E2CD22    Good
                                        F2    Total LBAs Read    9,087,753,771    100    253    0    001DAC1E2B    Good
                            Partition 0
                                Partition ID    Disk #1, Partition #0
                                Size    931 GB
                    Samsung SSD 850 EVO 250GB ATA Device
                        Manufacturer    SAMSUNG
                        Heads    16
                        Cylinders    73,332
                        Tracks    16,279,704
                        Sectors    488,391,120
                        SATA type    SATA-III 6.0Gb/s
                        Device type    Fixed
                        ATA Standard    ACS2
                        Serial Number    S21NNXCGA37547K
                        Firmware Version Number    EMT02B6Q
                        LBA Size    48-bit LBA
                        Power On Count    352 times
                        Power On Time    20.9 days
                        Speed    Not used (SSD Drive)
                        Features    S.M.A.R.T., NCQ, TRIM, SSD
                        Max. Transfer Mode    SATA III 6.0Gb/s
                        Used Transfer Mode    SATA II 3.0Gb/s
                        Interface    SATA
                        Capacity    232 GB
                        Real size    250,059,350,016 bytes
                        RAID Type    None
                            S.M.A.R.T
                                Status    Good
                                Temperature    26 C
                                Temperature Range    OK (less than 50 C)
                                    S.M.A.R.T attributes
                                            Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                        05    Reallocated Sectors Count    0    100    100    10    0000000000    Good
                                        09    Power-On Hours (POH)    20d 22h    99    99    0    00000001F6    Good
                                        0C    Device Power Cycle Count    352    99    99    0    0000000160    Good
                                        B1    Wear Leveling Count    7    99    99    0    0000000007    Good
                                        B3    Used Reserved Block Count (Total)    0    100    100    10    0000000000    Good
                                        B5    Program Fail Count (Total)    0    100    100    10    0000000000    Good
                                        B6    Erase Fail Count (Total)    0    100    100    10    0000000000    Good
                                        B7    Runtime Bad Block (Total)    0    100    100    10    0000000000    Good
                                        BB    Uncorrectable Error Count    0    100    100    0    0000000000    Good
                                        BE    Temperature Exceed Count    30    70    63    0    000000001E    Good
                                        C3    ECC Rate    0    200    200    0    0000000000    Good
                                        C7    CRC Error Count    0    100    100    0    0000000000    Good
                                        EB    Power Recovery Count    19    99    99    0    0000000013    Good
                                        F1    Total LBAs Written    3,099,599,095    99    99    0    00B8C020F7    Good
                            Partition 0
                                Partition ID    Disk #2, Partition #0
                                File System    NTFS
                                Volume Serial Number    200B6D39
                                Size    499 MB
                                Used Space    318 MB (63%)
                                Free Space    181 MB (37%)
                            Partition 1
                                Partition ID    Disk #2, Partition #1
                                Disk Letter    C:
                                File System    NTFS
                                Volume Serial Number    168F7FF5
                                Size    99 GB
                                Used Space    49 GB (49%)
                                Free Space    50 GB (51%)
                            Partition 2
                                Partition ID    Disk #2, Partition #2
                                Disk Letter    Y:
                                File System    NTFS
                                Volume Serial Number    80184A9D
                                Size    122 GB
                                Used Space    35.4 GB (28%)
                                Free Space    86 GB (72%)
                            Partition 3
                                Partition ID    Disk #2, Partition #3
                                Disk Letter    Z:
                                File System    NTFS
                                Volume Serial Number    5E12D1C3
                                Size    10 GB
                                Used Space    2.05 GB (20%)
                                Free Space    7.95 GB (80%)
                    Maxtor 6Y200P0 ATA Device
                        Manufacturer    Maxtor
                        Heads    16
                        Cylinders    24,792
                        Tracks    6,321,960
                        Sectors    398,283,480
                        Device type    Fixed
                        ATA Standard    ATA/ATAPI-7
                        Serial Number    Y64QD0YE
                        Firmware Version Number    YAR41BW0
                        LBA Size    48-bit LBA
                        Power On Count    2174 times
                        Power On Time    1993.0 days
                        Features    S.M.A.R.T., APM, AAM
                        Max. Transfer Mode    Ultra DMA/133
                        Used Transfer Mode    Ultra DMA/133
                        Interface    ATA
                        Capacity    189 GB
                        Real size    203,928,109,056 bytes
                        RAID Type    None
                            S.M.A.R.T
                                Status    Good
                                Temperature    34 C
                                Temperature Range    OK (less than 50 C)
                                    S.M.A.R.T attributes
                                            Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                        03    Spin-Up Time    17763 ms    176    161    63    0000004563    Good
                                        04    Start/Stop Count    6,606    250    250    0    00000019CE    Good
                                        05    Reallocated Sectors Count    2    253    253    63    0000000002    Good
                                        06    Read Channel Margin    0    253    253    100    0000000000    Good
                                        07    Seek Error Rate    0    253    252    0    0000000000    Good
                                        08    Seek Time Performance    42,469    253    244    187    000000A5E5    Good
                                        09    Power-On Hours (POH)    33d 5h    147    147    0    000000BAD8    Good
                                        0A    Spin Retry Count    0    253    239    157    0000000000    Good
                                        0B    Recalibration Retries    0    253    252    223    0000000000    Good
                                        0C    Device Power Cycle Count    2,174    248    248    0    000000087E    Good
                                        C0    Power-off Retract Count    0    253    253    0    0000000000    Good
                                        C1    Load/Unload Cycle Count    0    253    253    0    0000000000    Good
                                        C2    Temperature    28 C    253    253    0    000000001C    Good
                                        C3    Hardware ECC Recovered    0    253    252    0    0000000CC7    Good
                                        C4    Reallocation Event Count    0    253    253    0    0000000000    Good
                                        C5    Current Pending Sector Count    0    253    253    0    0000000000    Good
                                        C6    Uncorrectable Sector Count    0    253    253    0    0000000000    Good
                                        C7    UltraDMA CRC Error Count    26,703    1    1    0    000000684F    Good
                                        C8    Write Error Rate / Multi-Zone Error Rate    0    253    252    0    0000000000    Good
                                        C9    Soft Read Error Rate    66    253    241    0    0000000042    Good
                                        CA    Data Address Mark errors    0    253    252    0    0000000000    Good
                                        CB    Run Out Cancel    22    253    252    180    0000000016    Good
                                        CC    Soft ECC Correction    0    253    252    0    0000000000    Good
                                        CD    Thermal Asperity Rate (TAR)    0    253    252    0    0000000000    Good
                                        CF    Spin High Current    0    253    239    0    0000000000    Good
                                        D0    Spin Buzz    0    253    252    0    0000000000    Good
                                        D1    Offline Seek Performance    0    201    199    0    0000000000    Good
                                        63    Average Flying Height control    0    253    253    0    0000000000    Good
                                        64    Erase/Program Cycles    0    253    253    0    0000000000    Good
                                        65    Maximum Flying Height control    0    253    253    0    0000000000    Good
                            Partition 0
                                Partition ID    Disk #3, Partition #0
                                Disk Letter    G:
                                File System    NTFS
                                Volume Serial Number    E8740C15
                                Size    189 GB
                                Used Space    15.4 GB (8%)
                                Free Space    174 GB (92%)
                    ST1000DX001-1NS162 ATA Device
                        Manufacturer    Seagate
                        Heads    16
                        Cylinders    121,601
                        Tracks    31,008,255
                        Sectors    1,953,520,065
                        SATA type    SATA-III 6.0Gb/s
                        Device type    Fixed
                        ATA Standard    ACS2
                        Serial Number    Z4YB944R
                        Firmware Version Number    CC41
                        LBA Size    48-bit LBA
                        Power On Count    366 times
                        Power On Time    5.6 days
                        Speed    7200 RPM
                        Features    S.M.A.R.T., APM, NCQ
                        Max. Transfer Mode    SATA III 6.0Gb/s
                        Used Transfer Mode    SATA II 3.0Gb/s
                        Interface    SATA
                        Capacity    931 GB
                        Real size    1,000,204,886,016 bytes
                        RAID Type    None
                            S.M.A.R.T
                                Status    Good
                                Temperature    31 C
                                Temperature Range    OK (less than 50 C)
                                    S.M.A.R.T attributes
                                            Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                        01    Read Error Rate    0    105    100    6    00009ED828    Good
                                        03    Spin-Up Time    0 ms    97    97    0    0000000000    Good
                                        04    Start/Stop Count    121    100    100    20    0000000079    Good
                                        05    Reallocated Sectors Count    0    100    100    10    0000000000    Good
                                        07    Seek Error Rate    0    100    253    30    0000055DA6    Good
                                        09    Power-On Hours (POH)    5d 15h    100    100    0    0000000087    Good
                                        0A    Spin Retry Count    0    100    100    97    0000000000    Good
                                        0C    Device Power Cycle Count    366    100    100    20    000000016E    Good
                                        B7    SATA Downshift Error Count    0    100    100    0    0000000000    Good
                                        B8    End-to-End error / IOEDC    0    100    100    99    0000000000    Good
                                        BB    Reported Uncorrectable Errors    0    100    100    0    0000000000    Good
                                        BC    Command Timeout    0    100    100    0    0000000000    Good
                                        BD    High Fly Writes (WDC)    2    98    98    0    0000000002    Good
                                        BE    Airflow Temperature    28 C    72    55    45    001D16001C    Good
                                        BF    G-sense error rate    0    100    100    0    0000000000    Good
                                        C0    Power-off Retract Count    70    100    100    0    0000000046    Good
                                        C1    Load/Unload Cycle Count    251    100    100    0    00000000FB    Good
                                        C2    Temperature    28 C    28    45    0    000000001C    Good
                                        C5    Current Pending Sector Count    0    100    100    0    0000000000    Good
                                        C6    Uncorrectable Sector Count    0    100    100    0    0000000000    Good
                                        C7    UltraDMA CRC Error Count    0    200    200    0    0000000000    Good
                                        F0    Head Flying Hours    14d 17h    100    253    0    0000000161    Good
                                        F1    Total LBAs Written    4,946,362,543    100    253    0    0026D380AF    Good
                                        F2    Total LBAs Read    5,438,761,793    100    253    0    00442CEB41    Good
                            Partition 0
                                Partition ID    Disk #4, Partition #0
                                Size    931 GB
    Audio
    Code:
    Audio
            Sound Cards
                High Definition Audio Device
                High Definition Audio Device
                High Definition Audio Device
            Playback Devices
                Speakers (2- High Definition Audio Device)
                Digital Audio (S/PDIF) (2- High Definition Audio Device)    (default)
            Recording Devices
                Microphone (2- High Definition Audio Device)    (default)
                Line In (2- High Definition Audio Device)
                Microphone (2- High Definition Audio Device)    (default)
    Thanks for your help
      My ComputerSystem Spec
  2.    19 Apr 2017 #2
    Join Date : Jul 2015
    Posts : 94
    win10 home

    Have a look at your 'Reliability History', ctrl pnl> security and maintenance>maintenance.For the red-flagged items,you need to select 'View tech details'.If the only option given is 'Check for a solution',then RIGHT click on it,this will give the 'View tech details' option.Left click on it.
    A data page will open and to get any available solution,use the lines:
    problem event name
    code
    bucket ID
    to search Microsoft and or Google.Freezing is more often caused by a display adapter and often,but NOT always solved by a driver replacement.
      My ComputerSystem Spec
  3.    19 Apr 2017 #3
    Join Date : Jan 2014
    Indiana/Florida
    Posts : 1,497
    Windows 10 Home x64

    Well, I would definitely use the AMD driver instead of the Windows one.

    ATI Radeon HD 3600 Series Drivers Download for Windows 10, 8.1, 7, Vista, XP
      My ComputerSystem Spec
  4.    19 Apr 2017 #4
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Pro 64bit
    Thread Starter

    Thank you guys for your replies:

    Quote Originally Posted by joeandmarg0 View Post
    Have a look at your 'Reliability History', ctrl pnl> security and maintenance>maintenance.For the red-flagged items,you need to select 'View tech details'.If the only option given is 'Check for a solution',then RIGHT click on it,this will give the 'View tech details' option.Left click on it.
    A data page will open and to get any available solution,use the lines:
    problem event name
    code
    bucket ID
    to search Microsoft and or Google.Freezing is more often caused by a display adapter and often,but NOT always solved by a driver replacement.
    I just opened the Reliability Monitor and see one entry in red
    Critical Event = Windows , Shut down unexpectedly, <date> Check for solution.
    I clicked on check for solution and it says: "No new solution found" "When solutions are available, they will appear in Security and Maintenance"

    Quote Originally Posted by indianacarnie View Post
    Well, I would definitely use the AMD driver instead of the Windows one.

    ATI Radeon HD 3600 Series Drivers Download for Windows 10, 8.1, 7, Vista, XP
    I also tried that but it did not work at all. As I mentioned they did not support these cards for windows 10. Windows® 10 Driver Support for AMD Radeon™ Graphics Products

    Code:
    Products That Do Not Support Windows 10
    ...
    
    
    • ATI Radeon HD 3000 Series /ATI Mobility Radeon HD 3000 Series Graphics
    ...
    I installed the drivers in Windows 7/8 compatibility mode to see if it solved anything, but the results are the same. It keeps freezing when watching videos (including youtube videos in 720p or higher).


    If anyone thinks that the problem is something else besides the video-graphic cards, please let me know.

    I am about to order new graphics cards to replace my current cards. These new cards do support windows 10 and have drivers available. Do you have any thoughts regarding this card?

    EVGA GT 710
    Chipset: NVIDIA GeForce GT 710
    Core Clock: 954 MHz
    Memory Clock: 1800 MHz Effective
    Bus: PCI-Express 2.0 x16
    Max Resolution: 4096 x 2160, Support 3x Display Monitors
    Base Clock: 954 MHz
    Memory Clock: 1800 MHz Effective
    CUDA Cores: 192
    Memory Detail: 2048MB DDR3
    Memory Bit Width 64 Bit / Memory Speed: 1.1ns / Memory Bandwidth: 14.4 GB/s

    Thanks for the help
      My ComputerSystem Spec
  5.    20 Apr 2017 #5
    Join Date : Jul 2015
    Posts : 94
    win10 home

    Did you RIGHT click on ;check for a solution;? Left clicking on it is a waste of time.If there was a solution,then there shouldn't be a problem.
      My ComputerSystem Spec
  6.    20 Apr 2017 #6
    Join Date : Jan 2014
    Indiana/Florida
    Posts : 1,497
    Windows 10 Home x64

    The card you mention should be o.k., at least for watching videos. You have checked for a BIO's and/or chipset update correct? I see that your chipset has integrated graphics, have you tried watching videos with your cards out? If so what was the result?

    Intel 4-Series Chipsets: G43, G45, P45 Techgage
    Last edited by indianacarnie; 20 Apr 2017 at 01:04. Reason: More info
      My ComputerSystem Spec
  7.    20 Apr 2017 #7
    Join Date : Jul 2015
    Posts : 94
    win10 home

    forgot to mention,I use an Nvidea card GT 710 and have occasional freezes.The problem is "nvlddmkm.sys".If you Google or search Nvidea,it is very common and there is no definite fix,so far anyway.
      My ComputerSystem Spec
  8.    20 Apr 2017 #8
    Join Date : Apr 2016
    Posts : 17
    windows 10

    Try this: watch a youtube video with google chrome, when the pc freeze restart in safe mode, run google chrome, google chrome should ask to restore the previous session, click ok. The bug should reproduce but instead of the freeze it will be a bsod. You can install who crashed before running a youtube video.
    Otherwise if it does not work, look at the ethernet driver or wifi, a new old or unofficial.
      My ComputerSystem Spec
  9.    08 May 2017 #9
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Pro 64bit
    Thread Starter

    I tried right clicking to find a solution but did not get any solution. I tried watching youtube till it freeze and restore chrome with the computer in safe mode but it did not crash again. I gave up on trying to solve the problem and through the blame at the graphics card. I just bought two new graphic cards (that I mentioned above) and it no longer crashes. My computer is working perfectly now.

    Also, as a comment, my motherboard does not have integrated graphics.

    Thanks for all the help.
      My ComputerSystem Spec

 


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