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I've been having some issues with my computer not loading my antivirus every time I reboot sometimes it does and sometimes it doesn't. I've contacted my antivirus company and they indicated from the files that I sent them that I'm getting the same error also getting something about a shadow disk.When I did my upgrade from Windows 7 to Windows 10 I have several issues I contacted Microsoft, a Microsoft tech logged into my computer remotely at least three times.
I have no idea what he did to fix my computer nor do I know if he fixed it he may have just made a workaround, in fact if there is a shadow disk he may have created it I don't know.I do have a question I'm hoping when you guys could answer for me. Surely after my problems with the upgrade I purchased a full version of Windows 10 if I was to format my C drive where my OS is installed with that fix the issues I'm having with the same error message. If so, I know that when you install the Microsoft Windows 10 media it says it format your hard drive is there a better way to format my hard drive to make sure absolutely everything is off that hard drive prior to installing them Windows 10 media. I would like to make sure everything is off the hard drive completely and install a fresh copy of Windows 10 however I don't want to do something that will prevent me from being able to install my fresh full version of Windows 10. That's why am asking this question.
The actual error message that my antivirus support identified as a issue was,
- Windows error message:
"Disk 6 has the same disk identifiers as one or more disks connected to the system. Go to Microsoft's support website (http://support.microsoft.com) and search for KB2983588 to resolve the issue."- Windows error message:
"File System Filter 'wcifs' (Version 10.0, 20160915T11:42:03.000000000Z) failed to attach to volume '\Device\HarddiskVolumeShadowCopy30'. The filter returned a non-standard final status of 0xC000000D. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor."
Is there a way to identify which of my hard drives is "Disk 6" if it is my C drive, I have a SSD HD I just bought and my full version of Win 10 so that addition to my computer will fix my issues I hope. What do you think????
Last edited by Logical Ron; 29 May 2017 at 01:14.